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Technical Lead - Salesforce Field Service Lightning in Bangalore, भारत

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Bangalore, भारत

We are hiring a Salesforce Field Service Lightning Tech Lead to own the design and delivery of Field Service solutions working directly with customers to understand their processes and translating them into scalable, well-architected FSL https://jobeax.com/link/XnflZD2dGSZYgXFG Responsibilities : - Run discovery sessions with customers to understand field operations and service workflows.- Design and configure FSL : Service Appointments, Work Orders, Scheduling Policies, Optimization, Service Territories, Resource/Skill setup, Dispatcher Console.- Build mobile flows for the Field Service mobile app (offline support, custom actions, Flow-based UI).- Lead technical architecture across FSL, Service Cloud, and integrations (ERP, IoT, inventory).- Guide and review the work of developers/consultants on the team.- Present solutions and lead workshops with client stakeholders.- Spot gaps between standard FSL capabilities and customer needs; recommend the right fix.- Support pre-sales - estimation, proposals, technical https://jobeax.com/link/f2SU3CB7y9nygdm6 You Bring : - 6 - 8 years Salesforce experience, 4+ years in FSL implementations.- Strong grasp of Scheduling & Optimization / RSO and complex scheduling policies.- Hands-on with Service Cloud, Apex, LWC, Flow, and REST/SOAP integrations.- Experience configuring the Field Service mobile app.- Track record leading client conversations - requirements, process mapping, demos.- Experience leading a small technical team.- Strong communication and stakeholder management https://jobeax.com/link/l9VxKPoHxfPAR8Dc to Have : - Salesforce certifications : Field Service Consultant, Platform Developer I/II, Application Architect.- Experience integrating FSL with IoT/asset management systems.- Revenue Cloud/CPQ exposure. (ref:hirist.tech)

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