Vacancy description
India, Daund
Technical Engineer IT in Daund, India is listed on Jobeax. Browse 30,000+ vacancies available.
https://jobeax.com/link/3vpQzaR1l40mUcHq Management:
Respond to and resolve desktop support tickets within the defined SLA.
Provide first-line support for hardware, software, and peripheral issues.
Escalate unresolved issues to the L2 engineer or relevant teams.
https://jobeax.com/link/4ApDbtOsc7O82zao and Software Support:
Perform basic troubleshooting of desktops, laptops, printers, and peripherals.
Install, configure, and maintain operating systems and standard software
applications.
Replace or repair hardware components as needed.
https://jobeax.com/link/8Mewu5znmedL4AQs Support:
Assist users with login issues, software installations, and basic application
troubleshooting.
Provide support for email configuration and access.
Guide users on IT policies and best practices.
https://jobeax.com/link/FmZdTqYMXwocndqk Management:
Maintain inventory of IT assets such as desktops, laptops, and peripherals.
Perform routine health checks of IT equipment.
https://jobeax.com/link/o2ZyI5TeR574FChD Connectivity:
Troubleshoot basic network connectivity issues, including LAN, Wi-Fi, and
Support basic configuration of network printers.
https://jobeax.com/link/jlLI0G3vLZ2zQegR and Reporting:
Log and document all incidents and resolutions in the ticketing system.
Provide daily and weekly status reports to the IT supervisor.
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