Technical Customer Support Lead - Solar/EV/ Battery in Noida, India

160 / year

... experience. - Escalate unresolved concerns appropriately. - Prepare customer support reports and maintain service quality standards. - Contribute ideas to improve customer satisfaction and operational efficiency. Candidate Requirements - Graduate in any discipline. - 1-3 years of experience in Customer Support / Customer Service ...

• Contract

Rs 2.4 - 4.2 lakhs p.a.

... resolved within the defined Turnaround Time (TAT). 5. Maintain high levels of customer satisfaction and service quality. 6. Track and update the status of ongoing customer escalations in the CRM system. 7. Meet defined KPIs such as response time, resolution time, customer satisfaction, and productivity metrics. Skill(s) required ...

• On-site

... concerns. - Spot recurring issues and shape preemptive fixes that improve the product experience. - Drive down defects across process, product, and tech alongside CX leads. Who You Are - 2+ years in Customer Success or Customer Support, ideally at a fintech or B2C company. - Experienced resolving queries across live chat, email, ...

... Required Qualifications - Bachelor's degree in Business Administration, Engineering, Management, or a related field. - 5 - 6 years of relevant experience in Customer Service, Customer Support, or Customer Service Management. - Prior experience in team management and customer service operations. - Experience in the solar, ...

• Remote

3k

... for Exponent After Sales Support across the EV vehicle fleet and help customers have a seamless, hassle-free experience. From uptime and field response to team leadership and relationship management, you will play a critical role in the team. What you will do - Provide remote and on-field technical support for Electric vehicles. ...

We’re Hiring | Project Manager – Solar EPC (C&I) Experience: 5+ Years in C&I Solar EPC Key Responsibilities: Lead end-to-end execution of C&I solar EPC projects. Manage project planning, scheduling, resources, and site activities. Coordinate effectively with clients, vendors, consultants, and internal teams. Ensure timely ...

• On-site
• Full-time

160 / year

... capabilities, including lead follow-up, pipeline tracking, and support for quotations and order processing. - Analytical skills to interpret sales metrics, customer data, and performance reports for actionable insights. - Effective communication skills for collaborating with internal teams, partners, and customers, both ...

• Hybrid

Job Summary The Technical Lead will design develop and modernize enterprise applications using Kubernetes Python ASP NET Core Web API and Net Core within the oil and gas domain. The role focuses on building secure cloud native services guiding peers on technical best practices and ensuring high quality deliveries in a hybrid ...

Role Purpose To establish and lead the foundational Omniverse competency within TCE, driving strategy, architecture, and delivery of digital twin solutions leveraging NVIDIA Omniverse, AI, and simulation technologies. This role will act as the technical and solution design lead interfacing with both customers and internal ...

Areas of Re sponsibility Own hardware architecture, design reviews, and technical decision-making. Lead schematic, PCB, power, signal integrity, EMC/EMI, and component selection activities. Drive board bring-up, debugging, integration, qualification, and compliance testing. Interface with customers, vendors, manufacturing ...

... SQL tables, managing of fields mapping between input files and tables, troubleshooting of issues - Deliver monthly releases on time, managing end to end activities such as development, testing and prod elevation - Resolve critical prod issues and delivered value through enhancements and process optimizations/automation

... ensure seamless system integration into OEM vehicle platforms. # Manage technical risk assessments and propose mitigation strategies. ~ Act as the primary technical interface between the company and OEM customers for ADAS product development. # Lead discussions on system integration, requirements, and validation processes. ...

8k

ProArch is seeking an experienced Technical Lead to design, develop, and maintain automation solutions for enterprise storage environments. The primary focus of this role will be automating storage pool monitoring, alerting, and operational actions across production environments, ensuring high availability, operational ...

JD for MBD Leader Experience- 12- 18 Years. Location- Pune – Kalyani Nagar Key Responsibilities: Develop high-fidelity models for electric motors and battery systems, capturing dynamic, thermal, and electrical characteristics. Design and simulate motor control algorithms such as Field-Oriented Control (FOC) , sensorless ...

... experience on EV vehicle. 3. Support to Proto team, validation team, suppliers and manufacturing for component specifications, definition and validation. 4. Provide technical support and system analysis for root cause analysis of interface issues https://jobeax.com/link/iWUKaCX7Bh6OhsAy, lead and participate in design reviews https://jobeax.com/link/V8c13BMdGaXOKOBl ...

Rs 2.5 - 18 lakhs p.a.

Description We are seeking a detail-oriented Technical Analyst to join our team in India. The ideal candidate will be responsible for analyzing technical requirements, collaborating with cross-functional teams, and providing technical support to ensure smooth operations. Responsibilities Analyze technical requirements and ...

160 / year

... Responsibilities Role: TSX Voice Executive (Technical Voice Support) Experience: Fresher 2 Years Basic knowledge of computers required Job Description Provide technical support to customers through chat process Resolve customer queries related to software, hardware, internet, and basic troubleshooting Deliver accurate and ...

160 / year

... Call - 8925323344 Note: Mention (HR Nithya) in the referral space of Resume. Walkin Location: Ambit IT Park Ambattur Industrial Estate, Chennai 600058 #bpo #customersupport #voiceprocess #technicalsupport #networkenginner #L1supportengineer #l2supportengineer #contactcentre #internationalvoice #customerservice #customervoice ...

... deployments - Monitoring, Reporting & Optimization - Application deployment success - Deployment failures - SCCM site performance - Intune sync performance Provide technical leadership to L1 & L2 teams - Review technical quality of incident resolution - Risk and mitigation plans Deep hands-on experience in: - SCCM (ConfigMgr) - ...

... Location: Chennai Department: IT & Technical Support Experience Required: 4–7 years in IT Support / System & Network Troubleshooting Job Summary We are hiring an IT Support Engineer responsible for handling system installations, troubleshooting hardware/software issues, providing L1/L2 technical support, and ensuring smooth IT ...