Technical Customer Support Lead - Solar/EV/ Battery in Noida, India

... Required Qualifications - Bachelor's degree in Business Administration, Engineering, Management, or a related field. - 5 - 6 years of relevant experience in Customer Service, Customer Support, or Customer Service Management. - Prior experience in team management and customer service operations. - Experience in the solar, ...

... experience on EV vehicle. 3. Support to Proto team, validation team, suppliers and manufacturing for component specifications, definition and validation. 4. Provide technical support and system analysis for root cause analysis of interface issues https://jobeax.com/link/iWUKaCX7Bh6OhsAy, lead and participate in design reviews https://jobeax.com/link/V8c13BMdGaXOKOBl ...

... ensure seamless system integration into OEM vehicle platforms. # Manage technical risk assessments and propose mitigation strategies. ~ Act as the primary technical interface between the company and OEM customers for ADAS product development. # Lead discussions on system integration, requirements, and validation processes. ...

8k

ProArch is seeking an experienced Technical Lead to design, develop, and maintain automation solutions for enterprise storage environments. The primary focus of this role will be automating storage pool monitoring, alerting, and operational actions across production environments, ensuring high availability, operational ...

JD for MBD Leader Experience- 12- 18 Years. Location- Pune – Kalyani Nagar Key Responsibilities: Develop high-fidelity models for electric motors and battery systems, capturing dynamic, thermal, and electrical characteristics. Design and simulate motor control algorithms such as Field-Oriented Control (FOC) , sensorless ...

• Remote

... POS brands, software/firmware versions, and other relevant service metrics. Manage production issues and customer complaints through Jira, coordinate with technical and field teams, and follow up to ensure timely resolution and closure. Qualifications: - 0–2 years of experience in Technical Support, Application Support, ...

• On-site

10k

... our 10,000+ worldwide customers. We're creating a faster world with simpler experiences. As a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, ongoing learning, and the excitement of ...

• Remote

... like-minded people who go the extra mile to succeed. A Technical Support Engineer to remotely support our CSP clients. This is an opportunity to join the Global Customer Services team of a leading DPI/network devices vendor providing solutions for Tier-1 global telcos. Support and troubleshoot application issues running on Linux-based ...

Position Junior Technical Support Executive (Vessel) About JiBe JiBe is a cloud based fully integrated ERP system for the shipping industry. Our goal is to allow shipping companies to improve productivity, efficiency and safety levels, while reducing costs. JiBe ERP enables increased automation and streamlining of processes, ...

20k

... Engineers, including collaboration with Support leaders and SMEs and/or Technical Curriculum Developers. Programs in your portfolio can include onboarding and everboarding motions focused on developing and maintaining technical and soft skills for Technical Support Engineers. As a member of the Databricks Support Enablement ...

• Remote
• Hybrid
• On-site
• Contract

... Education and Experience: Bachelor's degree in Computer Science, Information Technology, or a related technical field. - 3 years of progressive experience in technical support, IT operations, and IT service management, including hands-on experience with enterprise-level SaaS and cloud environments. - 3 years of experience ...

... you’ll be doing - Front-end all customer-reported issues and own them through resolution. - Review, identify, troubleshoot, and resolve issues reported by customers within agreed SLAs. - Manage customer expectations and serve as the primary point of contact for technical support issues. - Proactively identify, diagnose, ...

• On-site
• Full-time

Rs 4.2 - 5 lakhs p.a.

... clients get set up in their space access, seating, amenities, and introductions to relevant on-site teams so they feel settled from day one. Billing & Collections Support • Coordinate with the finance team to resolve billing discrepancies raised by clients. 0–3 years of experience in customer support, client success, hospitality, ...

• Hybrid
• On-site

... our team. This is a Hybrid role, reporting to the Senior Manager, Customer Services in the Customer Success Organization department. As a vital member of the support organization, you will drive the seamless activation of products and services, ensuring technical accuracy through detailed URL analysis. You will serve as ...

₹26k INR - ₹60k INR / month

*Direct Walk-In Drive - Monday to Friday* Walk-in Interviews for Customer Service Associate -International Process Walk-in Interview - Monday to Saturday Walk-in Interview Time: 11:00AM-4:00PM Location: Ground Floor, InfoTech Centre,Milestone 14/2, Old Delhi–Gurugram Road,Dhundahera, Gurugram – 122016, Haryana Contact person ...

... Newswire) , and a Gold Stevie Award for Sales and Customer Service ( Mindtickle )- recognition of our dedication to both product excellence and outstanding customer support. Mindtickle is hiring an experienced Customer Support Engineer - II to join our Customer Support Engineering team and become the technical heartbeat ...

... opportunities. Act as the voice of the customer and lead cross-functional initiatives across Sales, Solutions Engineering, Service Delivery, Network Operations, Support, Product, Finance, Legal, and Procurement. Maintain accurate customer health, renewal, and expansion forecasts in Salesforce and leverage data and AI-driven ...

$12.75 USD - $13.5 USD / hour

... performance. Sales Managers Grow Our Business You'll never be bored in this role – and that's a good thing! As a Sales Manager on our team, you are crucial to the customer service experience in our stores. Among other essential duties, you will generate leads and closing agreements, process renewal payments, and physically handle ...

• Contract

... close collaboration with cross-functional teams, particularly Product, Engineering, and Support, to ensure customer success and continuous platform improvement. Develop a deep understanding of Revidd's platform and features to provide product guidance and consultative support to customers. - Monitor account health using usage ...

... Assist in Problem Management by identifying recurring issues and recommending permanent solutions. Continuously seek process improvements within IT Operations Support Proactively host training sessions and develop guides to support end-user education Develop technical documentation to add to the department knowledgebase to ...