Technical/Application Support Engineer - Java in Pune, भारत

Role Overview : We are looking for a Technical Support Engineer with 1 - 2 years of experience in Java application support and production troubleshooting. The candidate will be responsible for resolving application issues, debugging Java-based applications, performing root-cause analysis, and supporting application stability and releases in a production https://jobeax.com/link/EG3PG5FSTAqKZnRA Responsibilities : - Troubleshoot and resolve application and production issues within defined timelines and SLAs.- Debug Java applications and identify the root cause of technical issues and defects.- Perform code-level troubleshooting and small to medium-level fixes in existing Java applications.- Analyze application logs, stack traces, database queries, and system behavior to diagnose issues.- Monitor production incidents and prioritize resolution based on severity and business impact.- Perform root-cause analysis (RCA) and implement preventive and corrective solutions.- Collaborate with Product, Engineering, QA, and Customer Support teams to understand and resolve reported issues.- Perform regression testing of fixes and coordinate with QA before production deployment.- Support application releases, deployments, and post-release validation activities.- Identify recurring production issues and suggest improvements to application stability and performance.- Create and maintain technical documentation covering recurring issues, troubleshooting procedures, and resolutions.- Maintain effective communication with relevant stakeholders during critical incidents and production https://jobeax.com/link/EHBpeKFDokd307Vo Skills & Experience : - 1 - 2 years of experience in technical support, application support, production support, or software engineering.- Hands-on experience with Java application troubleshooting and debugging.- Good understanding of Core Java, OOP concepts, and application debugging.- Experience analyzing logs, stack traces, exceptions, and application behavior.- Working knowledge of SQL and relational databases.- Understanding of application support, incident management, RCA, and production troubleshooting processes.- Basic understanding of software development and deployment lifecycle.- Experience with bug fixing, regression testing, and release/deployment support.- Good analytical and problem-solving skills.- Strong communication skills and ability to work effectively with cross-functional https://jobeax.com/link/qGnMiVoH8iNOW5pe Qualifications : - B. Tech/B. ETech Stack : Debugging, Bug Fixing, Java, Spring Boot, Microservices, Rest API, Support, Application Support (ref:hirist.tech)