Tech Support Engineer in Bengaluru, India - Jobeax
Vacancy description
Tech Support Engineer in Bengaluru, India
Exponent Energy
RemoteWork from anywhere
3k
India, Bengaluru
Tech Support Engineer in Bengaluru, India is listed on Jobeax. Browse 30,000+ vacancies available.
Role: Tech Support Engineer
Department: Operation Location: Bengaluru, India Experience: 3–8 Years
Reporting To: Service Manager - Battery
Your Team:
We are looking for a Technical Support Engineer with strong expertise in electric vehicles, particularly in battery systems and vehicle diagnostics. The role involves providing technical support to field teams, resolving complex issues, and ensuring high uptime of EV systems.
Our philosophy:
Break. Believe. Build
Break stuff. Break assumptions. Break the thumb rule.
Believe in the team. Believe in the process. Believe through failures.
Build fast. Build passionately. Build to simplify.
Own it like you mean it.
What you’ll own:
You will ensure the smooth running of ground operations for Exponent After Sales Support across the EV vehicle fleet and help customers have a seamless, hassle-free experience. From uptime and field response to team leadership and relationship management, you will play a critical role in the team.
What you will do
Provide remote and on-field technical support for Electric vehicles.
Diagnose and troubleshoot issues related to: Battery packs (Li-ion), Powertrain
Analyze failure data and provide root source analysis (RSA).
Coordinate with OEMs, field service teams, and customers for issue resolution.
Ensure adherence to TAT (Turnaround Time) for issue closure.
Support battery swap operations and failure investigations.
Maintain service records and prepare technical reports.
Provide training and guidance to field technicians.
Escalate critical issues to engineering teams with proper documentation.
Perform and manage battery pack rework activities
Support Design for Service (DFS) activities by providing field feedback, improving serviceability, and driving design improvements for EV systems.
The ideal candidate requires
Diploma / B.E. / https://jobeax.com/link/2DENLGgQM7whDhaE in Automobile, Mechanical, or Electrical Engineering.
3–8 years of past experience in After Sales Operations and customer support (EV / commercial vehicle / bus experience preferred).
Experience in EVs or heavy commercial vehicles preferred
Strong understanding of:
High-voltage systems
CAN communication
Electrical diagnostics
Knowledge of EV ecosystem
Willingness to travel extensively to field locations.
Ability to work in shifts or on-call support (if required).
Good English communication and fluency in Telugu & Hindi would be a plus
What matters
Quality of work
Structured problem-solving
Dissatisfaction with mediocre work
Ability to multi-task and handle a dynamic working environment
Resilient attitude to bounce back after failing
About Us
Exponent is building the energy stack powering commercial EVs in India. Our proprietary battery and charging technology enables safe, reliable 15-minute rapid charging while delivering a 3,000-cycle battery life warranty using standard lithium-ion cells. Today, our platform powers high-utilisation commercial vehicles - from three-wheelers to intercity buses, making electric mobility rapid, more reliable and more affordable than petroleum.
Founded by Arun Vinayak (Founding Partner & Former Chief Product Officer, Ather Energy), Exponent is a 250+ member team of passionate builders solving some of the toughest engineering challenges in energy. If solving hard engineering problems across mechanics, thermal systems, power electronics, manufacturing, and the charging network, while staying obsessed with customer experience excites you, we'd love to build with you.
... recruiting tools, automated outreach. - Previous experience as a Team Lead is a plus (at least for a local team or specific department) - A good understanding of technology and technical skills, with a focus on software. engineering. Roles will include Server Engineer, Infrastructure / SRE Engineer, Support Engineer, etc. - ...
... complete engineering drawings, Documents and details for the steam turbine. Also, should be able to review complete projects drawings and interface points. Provide support to manufacturing, shop assembly, Quality, Site for resolving critical technical issue by detailed Study & root cause analysis. We don't need superheroes, just ...
About Us: We are a profitable health-tech brand focusing on men's sexual wellness, scaling our revenue target from 5 cr to 40 cr this year. Because of our niche, user data is highly sensitive. [Expected Compensation Range: ₹35,00,000 – ₹55,00,000 per annum] The Permanent Player-Coach We do not want an Engineering Manager ...
... production, fix issues Participate in code reviews that improve the codebase and help you grow Identify tech debt and improvement opportunities in your area Support operational excellence through observability, alerting, and incident response Collaboration & Growth Pair with senior engineers and share what you learn with ...
... technology solutions in cloud computing, data analytics, AI, embedded software,IoT, and more to global industry leaders and Fortune 500 companies. Join us to create technology that drives real change for businesses and people across the world. We are looking for a Non-Functional Test Engineer who can design, implement, and maintain ...
Within SSOE's Advanced Technology division, we specialize in high-tech facility design, offering top-tier design and engineering services to a diverse array of clients and markets. Our team is composed of highly skilled and knowledgeable professionals who excel across various disciplines. What sets us apart is our ability ...
... materials and parts, fabrication processes, tooling, and production. Analyzes and improves quality, cost, and delivery by using Lean and Six Sigma tools. Provides engineering support in production departments by trouble shooting and resolving technical issues. Partners with Manufacturing Supervisors to achieve Flowserve goals ...
... Enterprise Architects community to define technical roadmaps, share innovations, and push the boundaries of scale and performance. Education & Experience: An Engineering Degree (B.E/BTech/MTech/MS) in Computer Science or related field with 10+ years of deep, hands-on experience in software engineering. Core Java Expertise: ...
... Rust, Python, Jira, Shell scripting Basic understanding on cryptography, Basic network TCP/UDP packet filtering & analysis That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world's leading retailer who make an epic impact ...
... to everyday life. The IT Support Specialist provides advanced technical assistance and support for hardware, software, and complex IT issues across multiple technology domains. This role manages escalated service requests, performs in-depth troubleshooting, and collaborates closely with IT engineering teams to resolve ...
... design reviews and meetings and achieve program requirements Lead a team of 2 3 members for a perimeter program Good communication skills to discuss with onsite engineers and clients to understand the requirements Additional Responsibilities: B E B Tech in Mechanical or Automobile Engineering with 3 9 years in plastics product ...
... Management Information Security Management Managing Risk Performance Measurement and Tuning Programming Requirements Analysis Server Operating Systems and Platforms Technical Writing/Documentation Bachelors or Masters degree in Computer Sciences or Engineering.- Professional programming certification in a mainstream programming ...
Actively hiring DevOps Engineer Start Date Starts Immediately CTC (ANNUAL) ₹ 2,00,000 - 5,00,000 ₹ 2,00,000 - 5,00,000 /year Experience 1 year(s) 1 year(s) Apply By 4 Oct' 26 Posted 3 weeks ago Job 615 applicants About the job We are looking for a DevOps engineer with 1-2 years of experience to support and improve our cloud ...
... assurance best practices and methodologies. Basic understanding of SQL. Hands on experience of Automation preferred. Ability to communicate effectively to both technical and non-technical audiences in written and non-written formats. Proactive communicator who gains consensus and brings up issues as appropriate to keep projects ...
... practices to ensure quality deliverables. Assist in QA documentation and contribute to process improvements where applicable. Learn and adapt to new tools and technologies as part of continuous development. Apply for this job 'QA Engineer' Share your LinkedIn profile to autofill application form in one click Apply via LinkedIn ...
... promotes data engineering standards and best practices within the immediate team and across collaborating squads. - Contributes actively to the execution and technical delivery of data analytics initiatives. - Acquiring strong technical knowledge of our supported technologies, understanding basic upstream/downstream platform ...
... Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years' experience in software engineering or related area. Option 2: 5 years' experience in software engineering or related area. Master's degree in computer science, information technology, engineering, ...
... product risks. Familiarity with Mechanical industry codes/standards (e.g. Execute the assigned tasks/project scope within required KPI's. Provide engineering support to sourcing / production teams 3+ years of hands-on work experience with Autodesk Fusion or similar softwares. - BS/MS in Mechanical/Aerospace Engineering. ...
... products using modern technologies alongside global teams and leading brands - Collaborative culture : join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized - Well-being & support : access local well-being programs and people-focused support tailored to your location
... single-threaded-owner (STO) or tech lead, and actively unblock other engineers to make progress. Experience You'll Bring - Bachelor's degree in Computer Science or Software Engineering - 5-8 years of professional experience in software engineering. - Strong understanding of data structures and algorithms, object-oriented design, and problem-solving ...