Tech Support Engineer in Bengaluru, India is listed on Jobeax. Browse 30,000+ vacancies available.
Role: Tech Support Engineer
Department: Operation Location: Bengaluru, India Experience: 3–8 Years
Reporting To: Service Manager - Battery
Your Team:
We are looking for a Technical Support Engineer with strong expertise in electric vehicles, particularly in battery systems and vehicle diagnostics. The role involves providing technical support to field teams, resolving complex issues, and ensuring high uptime of EV systems.
Our philosophy:
Break. Believe. Build
Break stuff. Break assumptions. Break the thumb rule.
Believe in the team. Believe in the process. Believe through failures.
Build fast. Build passionately. Build to simplify.
Own it like you mean it.
What you’ll own:
You will ensure the smooth running of ground operations for Exponent After Sales Support across the EV vehicle fleet and help customers have a seamless, hassle-free experience. From uptime and field response to team leadership and relationship management, you will play a critical role in the team.
What you will do
Provide remote and on-field technical support for Electric vehicles.
Diagnose and troubleshoot issues related to: Battery packs (Li-ion), Powertrain
Analyze failure data and provide root source analysis (RSA).
Coordinate with OEMs, field service teams, and customers for issue resolution.
Ensure adherence to TAT (Turnaround Time) for issue closure.
Support battery swap operations and failure investigations.
Maintain service records and prepare technical reports.
Provide training and guidance to field technicians.
Escalate critical issues to engineering teams with proper documentation.
Perform and manage battery pack rework activities
Support Design for Service (DFS) activities by providing field feedback, improving serviceability, and driving design improvements for EV systems.
The ideal candidate requires
Diploma / B.E. / https://jobeax.com/link/2DENLGgQM7whDhaE in Automobile, Mechanical, or Electrical Engineering.
3–8 years of past experience in After Sales Operations and customer support (EV / commercial vehicle / bus experience preferred).
Experience in EVs or heavy commercial vehicles preferred
Strong understanding of:
High-voltage systems
CAN communication
Electrical diagnostics
Knowledge of EV ecosystem
Willingness to travel extensively to field locations.
Ability to work in shifts or on-call support (if required).
Good English communication and fluency in Telugu & Hindi would be a plus
What matters
Quality of work
Structured problem-solving
Dissatisfaction with mediocre work
Ability to multi-task and handle a dynamic working environment
Resilient attitude to bounce back after failing
About Us
Exponent is building the energy stack powering commercial EVs in India. Our proprietary battery and charging technology enables safe, reliable 15-minute rapid charging while delivering a 3,000-cycle battery life warranty using standard lithium-ion cells. Today, our platform powers high-utilisation commercial vehicles - from three-wheelers to intercity buses, making electric mobility rapid, more reliable and more affordable than petroleum.
Founded by Arun Vinayak (Founding Partner & Former Chief Product Officer, Ather Energy), Exponent is a 250+ member team of passionate builders solving some of the toughest engineering challenges in energy. If solving hard engineering problems across mechanics, thermal systems, power electronics, manufacturing, and the charging network, while staying obsessed with customer experience excites you, we'd love to build with you.
... Network Support Engineer reports to the Network Support Team Lead and the Network and Network Security Support Manager. This role operates within a global 24x7 support squad that includes Level 1 and 2 engineers, a Squad Lead and an Incident Manager working in 9-hour rotating shifts. As the most technically advanced position ...
... combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote desktop connections to provide immediate support. ...
... operations. Assist in onboarding/offboarding users and managing licenses efficiently. Required Skills And Experience - 5–7 years of experience in SaaS Application Support, providing operations and technical support for enterprise collaboration tools. - Hands-on experience supporting and administering Google Workspace (Admin Console, ...
... Microsoft Azure Virtual Desktop, VMware Horizon, Windows 365, PowerShell Educational Qualification : 15 years full time education We are seeking a Senior Citrix VDI Support Engineer – Workplace Services to provide advanced L2/L3 technical support and maintain the availability, performance, security, and end-user experience of a ...
... would be to ensure effective Design Development Validation and Support activities to assure that our clients are satisfied with the high levels of service in the technology domain You will play a key role in the overall estimation of work requirements to provide the right information on project estimations to Technology Leads ...
... you're building it, telling its story, or selling it to our 10,000+ worldwide customers. We're creating a faster world with simpler experiences. As a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical ...
You are a sharp, passionate engineer with strong problem-solving skills and solid software testing foundation. You are a talented, detail, oriented and enthusiastic tester who is passionate about quality and is enthusiastic about the new technology offered to consumers. You will design, plan, execute and automate tests ...
Are you passionate about automation, designing processes, simplifying work and launching innovative products using cutting edge technology We are looking for Support Engineers who have the ability to deep dive into processes and invent and simplify with a high degree of ownership. As a Support Engineer, you will be responsible ...
... point of contact for technical support issues. - Proactively identify, diagnose, analyze, and troubleshoot issues on the Observe.AI platform. - Escalate complex technical issues to Engineering with appropriate debugging information and impact analysis. - Work cross-functionally with Product, Engineering, and Customer Success ...
... Join Astera Labs? Astera Labs is redefining connectivity for AI and cloud infrastructure. As a Lead Digital Design Engineer, you'll work on industry-leading technologies that power next-generation data centers and accelerated computing platforms. You'll collaborate with world-class engineers, solve complex design challenges, ...
... to be their best selves and do their best work. The Enterprise Support Engineer (ESE) serves as a primary escalation point for customers experiencing advanced technical issues, in addition to acting as an initial point of entry for customers and partners that have elected Premium Support or are strategically valuable to ...
... compliance controls.- Build monitoring, tracing, logging, and drift-detection capabilities.- Optimize model latency, throughput, GPU utilization, and cost.- Support cloud, on-premises, hybrid, and air-gapped https://jobeax.com/link/72xljNf4GfrhBYcv Skills:- 3 - 5 years in MLOps, LLMOps, ML Engineering, or AI Engineering.- ...
... making us the financial technology platform of choice. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Technical Support Engineer - Ecom As part of this role you will be working with teams across Adyen (technical and commercial). Be a key source of knowledge on the ...
... control while providing strong technical expertise, application support, and responsive service. Role Description This is a full-time remote role for a Field Technical Support Engineer. The Field Technical Support Engineer will provide on-site and remote technical support for fluid dispensing and automation systems, including ...
About the Role: As a Support Engineer, we are looking for a technically sound and customer-centric professional to drive the resolution of product-related issues, enhance customer satisfaction, and ensure seamless post-sales support. You will work closely with the product, engineering, and customer success teams to improve ...
... global telcos. Support and troubleshoot application issues running on Linux-based systems and clusters. Perform fault isolation and basic root cause analysis for technical issues. Prepare Technical Support Bulletins and other technical documentation for the Knowledge Base. Work with the Engineering team to help improve product ...
Position Junior Technical Support Executive (Vessel) About JiBe JiBe is a cloud based fully integrated ERP system for the shipping industry. Our goal is to allow shipping companies to improve productivity, efficiency and safety levels, while reducing costs. JiBe ERP enables increased automation and streamlining of processes, ...
... design, rollout, and adoption of enablement programs for Databricks Technical Support Engineers, including collaboration with Support leaders and SMEs and/or Technical Curriculum Developers. Programs in your portfolio can include onboarding and everboarding motions focused on developing and maintaining technical and soft ...
... (QCRM), HR, Finance, and Legal teams, and provides mentorship to junior IT staff. The Senior Technical Support Specialist is responsible for delivering advanced technical support, managing IT assets, and driving strategic initiatives to enhance IT operations. IT Operations & Service Management Manage IT support operations ...