We’re building an AI-native omnichannel dialer platform to transform how businesses engage with customers. As Tech Lead, you’ll spearhead architecture, guide a talented engineering team, and ensure delivery of scalable, secure, and innovative solutions.
What You’ll Do
Lead the design and development of our AI-powered omnichannel dialer platform.
Architect scalable SaaS systems using modern full-stack and cloud technologies.
Drive CRM integrations (Salesforce, HubSpot, Zoho) and ensure compliance with DNC, GDPR, and TCPA requirements.
Build real-time monitoring, analytics, and reporting dashboards for managers and supervisors.
Champion DevOps through CI/CD pipelines, containerization (Docker, Kubernetes), and automated testing.
Mentor developers, enforce coding standards, and lead sprint delivery.
Collaborate with Product, AI, and Telephony teams to deliver new features.
Ideal Candidate
Strong background as a Senior Backend Engineer or Tech Lead.
7+ years of overall software development experience, with strong expertise in backend and full-stack application development.
At least 3 years of recent experience leading engineering teams.
Strong hands-on experience with https://jobeax.com/link/JSd7UYCSg572jJDY, https://jobeax.com/link/6WcBICn0LM558SP0, JavaScript, and TypeScript, and the ability to build scalable full-stack applications.
Strong experience with Kafka or RabbitMQ.
Experience designing and architecting SaaS applications on AWS, Azure, or GCP.
Hands-on experience with CI/CD pipelines, Docker, Kubernetes, GitHub or GitLab, and modern DevOps practices.
Strong database experience with PostgreSQL and either MongoDB or Redis.
Based in Delhi NCR.
Immediate joiners or candidates who can join within 15 days will be highly preferred.
Experience with CRM integrations (Salesforce, HubSpot, Zoho), omnichannel platforms, contact center products, or dialer solutions is preferred.
Experience with Asterisk, Kamailio, FreeSWITCH, SIP, WebRTC, or autodialer platforms is an advantage.
Exposure to AI/ML, NLP, speech-to-text, LLMs, speech analytics, or AI-powered customer engagement products is a plus.
Position : Tech Lead (Node+React, Rabbit/Kafka)Overall/Total Experience : 7-9 years onlyLocation : Gurugram (Only for Candidates based in Delhi/NCR)Working Days : 5 Days Working from officeNotice Period Requirement : Immediate Joiners or Serving Notice Period onlyClient's Company Size : Startup / Small EnterpriseRole & ...
... knowledge of Kafka / RabbitMQ- Experience in Agile/Scrum environments- Strong English communication skills (minimum B1+ level)Good to Have :- Experience with https://jobeax.com/link/JSd7UYCSg572jJDY, TypeScript- Exposure to frontend frameworks like React or Next.js- Familiarity with GitLab CI/CD pipelines (ref:hirist.tech) []
... including data modelling, migrations, query optimization, and performance troubleshooting.- Implement asynchronous processing and background jobs using RabbitMQ, Kafka, Redis, or similar message-queue technologies.- Investigate and resolve complex bugs, production issues, and performance bottlenecks.- Create clear technical ...
... scripting, basic backend automation, or data handling tasks.- Understanding of microservices architecture principles and basic familiarity with messaging tools (e.g., Kafka or RabbitMQ).- Hands-on experience writing and optimizing SQL queries, working with relational databases (PostgreSQL/SQL Server) and NoSQL databases (MongoDB).- ...
... server-side development to build robust, scalable backend systems. Key Skills: Strong experience in Java, Spring Boot and Microservices. https://jobeax.com/link/JSd7UYCSg572jJDY is a plus. Good understanding of software design principles, system design and scalable architecture. Experience with RDBMS, Kafka/RabbitMQ, Redis/Aerospike ...
Bangalore, भारत
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A US-headquartered payments company (India engineering team)
... US-headquartered payments company building its India engineering centre in Bengaluru. The team owns core payment products end to end, working closely with US leadership. Key Skills: https://jobeax.com/link/JSd7UYCSg572jJDY, React, TypeScript, PostgreSQL, AWS, REST APIs [{"name": "full_time", "text": "Full time", "categoryName": ...
Key Responsibilities :- Lead the design, development, and delivery of scalable enterprise web applications using ReactJS, TypeScript, and Node.js.- Define frontend and backend architecture, coding standards, reusable components, and API design practices.- Develop high-performance RESTful APIs and backend services using ...
... database, caching, and integration strategies.- Strong knowledge of Microservices, Event-Driven Architecture, and Distributed Systems.- Experience with messaging technologies such as Kafka, RabbitMQ, SQS, EventBridge, and AzureService Bus.- Design synchronous and asynchronous integrations between applications, APIs, databases, ...
... automation.- Drive migration from legacy backend platforms to modern Node.js-based services where appropriate.- Conduct architecture reviews, design assessments, technical feasibility studies, and proof-of-concept initiatives.- Collaborate with frontend architects, data teams, product leaders, and enterprise architects to align ...