Vacancy description

Team Lead - US insurance agency in Bombay, भारत

Gratitude Inc

  • Full-timeStandard weekly hours

Bombay, भारत

-2 years experience in US Life Insurance Agency Management / servicing preferred
- Fluent speaking and writing skills in English language
- Ability to type 40-60 words per minute for chat and email functions
- Workload planning distribution
- Handle day to day escalations
- Drive process improvement initiatives
- Willing to take calls/chats not just for escalations and volume management but few hrs a week to stay updated on operating model
- Monitor performance & drive internal reviews with team
- 6 - 8 years experience (with atleast 2 years in a people management role) with strong understanding of Insurance contact centers/Voice / Blended Operations
- Project management skills
- Proven ability to lead teams towards common goals with aggressive timelines
- Problem solving skills
- Experience in handling operations and intertactions with US client stakeholders
- Flexibility to work in blended processes across chat, voice and back office functions
- Open to work primarily in US night shifts (flexible for 24x7) with rotational week off

Important
PAN and DOB are required for profile creation

Similar vacancies

More like this role

  • Full-time
Job Title: Team Leader – US Life Insurance Agency Managemen Job Description: We are seeking an experienced and result-oriented Team Leader – US Life Insurance Agency Management to manage day-to-day operations, lead teams, handle escalations, and drive process improvement initiatives. The ideal candidate should have strong ...

Bombay, भारत

  • Full-time

Rs 9 - 11 lakhs p.a.

... shifts, primarily US night shifts Employment Type: Full-time Job Summary We are looking for an experienced and results-driven Team Leader – US Life Insurance Agency Management to manage daily operations, lead a team of customer service professionals, and ensure high-quality service delivery for US life insurance agency management ...

Bombay, भारत

  • Full-time

Rs 75000 - Rs 91000 per month

Role/Skill: Team Leader - US Life Insurance Agency Management Location: Mumbai Experience: 6 to 8 years Band: BPO 3/4 Salary: 9 -11 LPA Shift: 24x7 - >2 years experience in US Life Insurance Agency Management / servicing preferred - Fluent speaking and writing skills in English language - Ability to type 40-60 words per ...

Bombay, भारत

  • Full-time

Rs 75000 - Rs 91000 per month

... looking for an experienced and dynamic Team Leader to manage operational delivery within our US Life Insurance Agency Management process. In this role, you will lead a team of frontline associates handling blended operations (Voice, Chat, Email, and Back-Office). The ideal candidate will combine strong people leadership, hands-on ...

Bombay, भारत

  • On-site
  • Full-time
Job Title : Team Leader – US Life Insurance | Mumbai Job Description: ​ We are hiring an experienced Team Leader – US Life Insurance Agency Management to lead high-performing teams supporting US Life Insurance operations. The ideal candidate will have strong people management experience, expertise in insurance contact center ...

Bombay, भारत

  • Full-time
... and growth of Insurance business within the Lending portfolio. Build and lead a team of Field Sales Executives (FSEs) to drive acquisition, conversions, and sustained insurance volume. Key Responsibilities -Source and grow Insurance business for the Lending team through field and partner channels -Hire, onboard, coach, ...

Bombay, भारत

  • Remote
  • Hybrid
  • On-site
  • Full-time
... live. - Share clear updates on quality, key issues and progress with leadership, product teams and customers. How you'll work: You'll work in a small, senior team of automation consultants, engineers and applied scientists, working directly with customers. - Work with insurance carriers, MGAs and consulting partners to ...

Bangalore, भारत

  • Full-time
... consulting talent for the US market, a strong understanding of life sciences commercial analytics and technology roles, and the confidence to partner with senior leaders. This role is based in India and requires working US Eastern Time (EST) hour What youʼll do: - Own end-to-end US hiring across Analytics and Technology roles ...

Gurgaon, भारत

  • On-site
  • Full-time
... experience in recruitment, with a focus on healthcare or nursing recruitment. - Previous experience in a leadership or supervisory role within a recruitment agency. - Strong understanding of healthcare industry standards, regulations, and market trends. - Excellent leadership and team management skills, with a proven ability ...

Noida, भारत

  • Remote
  • Full-time
  • Part-time
  • Contract

$4 USD

... stepping into review and team leadership - Full-time, long-term placement, with MAVI handling cross-border contracts, compliance, and payroll - Work directly with US Controllers and CFOs, to US GAAP and with US auditors - USD-denominated compensation aligned with experience and scope - Progress toward Accounting Manager and ...

Bombay, भारत