Job Description – Team Lead – Operations (Evening Shift)
Company: The Human Loops (Pacheriwala Infotech Pvt. Ltd.)
Location: Nagpur, Maharashtra (Office-Based)
Employment Type: Full-Time
Experience: 5–10 Years
Shift: Evening Shift/Night Shift
Salary: 4.8 LPA to 7.2 LPA
About Human Loops
Human Loops is a Physical AI operations company supporting global AI, robotics, and technology companies through data collection, annotation, validation, teleoperation, and Human-in-the-Loop (HITL) services. Our operations team plays a key role in delivering high-quality datasets while maintaining speed, accuracy, and operational excellence.
Job Summary
Please only apply, if you want to be part of FAST Environment, actually work hard and are willing to learn constantly and evolve with our organisation. We were 20 people 3 months ago, now we are 70 and we are hiring another 50 people, so its fast moving environment. The role would be managing cross-functional teams in office.
Key Responsibilities
- Lead and supervise the Evening/Night shift operations team.
- Allocate daily tasks and monitor work completion.
- Track attendance, productivity, and overall team performance.
- Guide, coach, and support team members to improve performance.
- Coordinate with Project Managers, Operations Managers, and other departments for smooth workflow.
- Ensure daily targets are completed within timelines and quality standards.
- Resolve operational issues and escalate critical concerns when required.
- Ensure all company SOPs, processes, and quality guidelines are followed.
- Conduct regular quality checks and provide feedback to the team.
- Maintain operational reports, attendance records, and productivity trackers.
- Share shift updates and operational reports with management.
- Support onboarding and training of new team members.
- Promote discipline, accountability, and a positive work environment.
Eligibility & Skills
- Graduate in any discipline.
- 5–8 years of experience in Operations, BPO, Back Office, AI Operations, or Team Management.
- Prior experience leading a team is Mandatory.
- Strong leadership, communication, and problem-solving skills.
- Good working knowledge of Microsoft Excel, Google Sheets, Notion, Slack, and reporting tools.
- Ability to manage multiple priorities in a fast-paced environment.
Working Schedule
- 5 Working Days per Week
- Evening (3PM - 12 PM)
- 9 Hours per Day (8.5 Working Hours + 30 Minutes Break)
- Rotational Weekly Off
Compensation & Benefits
- Competitive Salary : 4.8 LPA to 7.2 LPA
- Performance-Based Incentives
- Structured Leadership Development
- Career Growth Opportunities into Assistant Project Manager and Operations Manager roles
- Opportunity to work on global AI and technology projects