Tally Executive in Jaipur, भारत

Roles

• Provide customer support and technical assistance for TallyPrime.
• Handle customer queries related to Tally software, accounting, GST, invoicing, and reports.
• Troubleshoot software issues and guide customers with step-by-step solutions.
• Assist clients with Tally installation, configuration, data backup, data splitting, and data repair.
• Help customers resolve GST, e-invoice, e-way bill, and other Tally-related issues.
• Provide remote support to customers and follow up to ensure issue resolution.
• Maintain customer records and support tickets.
• Explain Tally features and guide customers on the proper use of the software.
• Coordinate with the internal team to resolve technical issues efficiently.

Requirements

• Basic knowledge of TallyPrime and accounting concepts.
• Understanding of GST and taxation is an advantage.
• Good communication and customer-handling skills.
• Basic computer knowledge and problem-solving abilities.
• Willingness to learn Tally software support and troubleshooting.