Zimmer Biomet seeks a Systems Engineer in Bangalore to investigate product complaints, adverse events, and nonconformances in medical devices. The role ensures regulatory compliance, assesses patient safety impact, and supports post-market surveillance and FDA inspections through rigorous root-cause analysis and cross-functional collaboration.
Responsibilities
Conduct thorough investigations of complaints, nonconformances, and adverse events to determine root cause
Assess patient safety, clinical risk, and device performance impact of reported events
Ensure investigations comply with FDA regulations and internal quality standards within required timelines
Collaborate with Quality, Regulatory Affairs, Manufacturing, R&D, and Clinical teams on investigation conclusions
Produce clear, traceable investigation documentation supporting FDA inspections and regulatory submissions
Requirements
3+ years conducting complaint or adverse event investigations in FDA-regulated medical device environments
Experience with complex electromechanical or robotic medical devices
Proficiency with electronic quality management systems and complaint handling workflows
Knowledge of 21 CFR Part 820, 21 CFR Part 803, and ISO 14971 risk management
Strong analytical skills, attention to detail, and technical documentation capability
Experience supporting FDA inspections or regulatory audits
4-6 years total regulated medical device environment experience preferred
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