Support Engineer (First Line Support) in Mumbai, India

• Remote
• Hybrid
• On-site

... document Root Cause Analysis (RCA) for significant incidents. Manage imaging, inventory, distribution, and recovery of IT equipment. Provide on-site 'hot-hands' support for IT engineering teams. Ensure compliance with IT standards and contribute to process improvements Bachelor's degree preferred (or equivalent practical experience). ...

• On-site

... Location: India , (home-based) Job Overview: This position assists staff with technical support of desktop computers, applications, and related technology. Support includes installation, documentation, and testing of computer systems, telecommunications, and peripherals within established standards and guidelines. Activities ...

• Remote
• Hybrid
• On-site
• Full-time

... while providing strong technical expertise, application support, and responsive service. Role Description This is a full-time remote role for a Field Technical Support Engineer. The Field Technical Support Engineer will provide on-site and remote technical support for fluid dispensing and automation systems, including installation, ...

Rs 25000 per month

Network Support Engineer L3 India Competitive salary, home working and other benefits The Level 3 Network Support Engineer reports to the Network Support Team Lead and the Network and Network Security Support Manager. This role operates within a global 24x7 support squad that includes Level 1 and 2 engineers, a Squad Lead ...

Job Description We are seeking a skilled and proactive Collaboration Application Support Engineer to support and enhance enterprise collaboration and productivity platforms. The ideal candidate will have hands-on experience managing, troubleshooting, and optimizing tools such as Adobe, Google Workspace, Slack, Figma, TextExpander, ...

• Remote
• Full-time

... Microsoft Azure Virtual Desktop, VMware Horizon, Windows 365, PowerShell Educational Qualification : 15 years full time education We are seeking a Senior Citrix VDI Support Engineer – Workplace Services to provide advanced L2/L3 technical support and maintain the availability, performance, security, and end-user experience of a ...

• Remote

We are seeking a motivated and customer-focused L1 Support Engineer to join our IT support team. The ideal candidate will provide first-level technical support by troubleshooting hardware, software, and network issues, assisting users with IT-related queries, and escalating complex problems to higher-level teams when necessary. ...

Role Purpose The Support Engineer is responsible for providing application support, configuration, maintenance, and issue resolution for Sapiens Insurance platforms. The role involves configuring business requirements, troubleshooting production issues, managing incidents, and ensuring optimal application performance while ...

• Remote

... Efficiently handling incoming voice calls and acting as the first point of contact for service request calls & requisitions through voice support. - Telephonic support to End Users and coordination with Vendors, Client Problem Management team, and other Support teams. - Provide phone and help desk support for local and off-site ...

Hitachi is hiring for the role of IT Support Engineer! Responsibilities of the Candidate: • Provide first-line technical support to end users. • Support the users from multiple region. • Register, track, and manage tasks in a ticketing system, such as Jira. • Log, categorize, prioritize, and track incidents and service ...

• Remote

3k

Role: Tech Support Engineer Department: Operation Location: Bengaluru, India Experience: 3–8 Years Reporting To: Service Manager - Battery Your Team: We are looking for a Technical Support Engineer with strong expertise in electric vehicles, particularly in battery systems and vehicle diagnostics. The role involves providing ...

... business models and generate technical requirements supported by program technology. You will work cross functionally with Operations, Product Managers, Software Engineers, Business Analysts, Data Scientists and Program Managers on medium to large scale projects ensuring clear communication of project status, timelines and any ...

Department: Customer Support Product Support Analyst plays a critical role in delivering world-class technical support for Infor's Workforce Management (WFM) application to enterprise clients. As a Product Support Analyst, you will investigate and resolve complex software issues reported by customers, collaborating closely ...

• On-site
• Contract

... equivalent work experience Typically Two to Four Years of clerical and customer service experience. Specifically : Under direct supervision and using established guidelines, processes the least complex mortgage loans. Requests and obtains all needed supporting documentation including appraisals, title opinions, disclosure statements, ...

... Newswire) , and a Gold Stevie Award for Sales and Customer Service ( Mindtickle )- recognition of our dedication to both product excellence and outstanding customer support. Mindtickle is hiring an experienced Customer Support Engineer - II to join our Customer Support Engineering team and become the technical heartbeat behind ...

• On-site

10k

... you're building it, telling its story, or selling it to our 10,000+ worldwide customers. We're creating a faster world with simpler experiences. As a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical ...

• Hybrid

$30 USD

... Netbackup, Tivoli Storage Management, CommVault, Acronis, VEEAM; Experience supporting enterprise class infrastructure. Backup/Media servers upgrades/deployment/support PureDisk, Data Domain, MSDP Physical tape libraries (Such as IBM, Dell & Quantum) Backup Engineers play an important and significant role in the day-to-day ...

... requests, and support tickets. - Assist with security audits and ensure compliance with internal security policies and industry standards. Collaborate with other engineers, network teams, and IT staff to provide integrated IT solutions. - Mentor and train junior support engineers, sharing knowledge and best practices. - Strong ...

... technical support issues. - Proactively identify, diagnose, analyze, and troubleshoot issues on the Observe.AI platform. - Escalate complex technical issues to Engineering with appropriate debugging information and impact analysis. - Work cross-functionally with Product, Engineering, and Customer Success teams to drive issue ...