Support and Customer Service Executive in Gurugram, India - Jobeax
Vacancy description
Support and Customer Service Executive in Gurugram, India
Benepik
ContractFixed-term or freelance
India, Gurugram
Support and Customer Service Executive in Gurugram, India is listed on Jobeax. Browse 30,000+ vacancies available.
Manage inbound and outbound calls, emails, and chat support as per operational requirements.
Maintain high levels of customer satisfaction and service quality.
Track and update the status of ongoing customer escalations in the CRM system.
Benepik provides rewards, loyalty, and payment infrastructure to organizations. Its unique solutions help businesses drive employee and channel partner engagement. Its fintech offerings include gift cards, prepaid cards, incentive disbursements, and B2B payments. You will have the opportunity to work with a high-performance team in a fast-paced environment.
... deposits, withdrawals, and payments accurately and efficiently. Maintain and balance cash drawers, ensuring accurate record-keeping of all transactions. Promote and cross-sell bank products and services to customers. Engage daily with customers to drive growth in Current Accounts (CA), Savings Accounts (SA), and Term Deposits ...
... case preparation. Should have positive attitude and self-motivated. To be self-starter/ take self-initiative to lead the team from front. Create rapport with Customer's project, production and maintenance team. Capability to evaluate and bring on board/ handle 3rd party service providers to handle spike load. Equal Opportunity ...
... bills from facilities vis emails and phone. Requesting records and bills through various channels (email, fax, chart swap, chart request, etc.) Calling facilities and following up on pending tasks updating CRM tools with record and bill statuses Maintaining professional telephone etiquette with a polite and courteous approach ...
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