Subject Matter Expert - ServiceNow/Workflow Automation in Bangalore, भारत

Role Purpose :The ServiceNow / Workflow Automation SME will support the Okta to Microsoft Entra ID transformation as part of the Lifecycle & Workflow workstream. The role will contribute to a controlled, governance-led migration that protects business continuity, validates rollback readiness, and prepares the future-state environment for operational https://jobeax.com/link/68hTotw3SwSyuY8t Responsibilities :- Assess ServiceNow access requests, approvals and identity workflow dependencies.- Map existing UiPath or workflow automations supporting approvals and provisioning.- Design future-state workflow integration while preserving required ownership and SOX controls.- Configure or support approved workflow changes within agreed scope.- Test request, approval, notification, exception and escalation scenarios and prepare handover https://jobeax.com/link/WDwbz5Fuau3eJtFI Experience and Skills :- ServiceNow workflow and integration experience.- Access request and approval processes.- Identity provisioning orchestration.- UiPath or comparable automation exposure.- Testing, documentation and operational https://jobeax.com/link/8kBvlyK2VvfRiUTb Deliverables :- Workflow assessment and dependency map.- Approved workflow design.- Test evidence and exception handling.- Support procedures and knowledge https://jobeax.com/link/DGXXA0nwmbgtaYqN Measures :- Assigned deliverables are completed to agreed quality and governance standards.- Risks, dependencies, defects and decisions are identified early and managed transparently.- Testing, evidence, rollback and operational-readiness requirements are completed before production progression.- Knowledge is transferred through clear documentation, walkthroughs and support https://jobeax.com/link/QgzvmYzb2957JMSn Profile :- Bachelor's degree or equivalent practical experience in information technology, engineering, cybersecurity, program delivery or a related discipline. Relevant Microsoft, Okta, IT service management, security, change management or project management certifications are advantageous based on the role. (ref:hirist.tech)