Role Overview

As a Study Abroad Counsellor, you will handle the complete counselling process for students – from career guidance and university/course selection to applications, visa processing, and post-admission support. You will work closely with students and parents, ensuring they receive accurate information and a seamless study abroad experience.

Qualifications & Experience

● Bachelor’s or Master’s degree (any field).

● 1–3 years of experience in counseling, admissions, or study abroad services (mandatory).

● Knowledge of IELTS/TOEFL is required.

● Must have end-to-end knowledge of at least 2 countries (UK/USA/Australia/NZ/Germany/Dubai/Ireland).

Skills We’re Looking For

● Strong verbal & written communication to interact with students, parents, and partners.

● Ability to guide students through the entire admission and visa process.

● University/course profiling, SOP/CV/LOR review, and application management.

● Organized, detail-oriented, and able to handle multiple deadlines.

● Good knowledge of CRM tools, MS Office, and digital communication.

● Proactive, empathetic, and solution-oriented approach.

● Team player with a target-driven mindset.

Key Responsibilities

● Convert qualified leads into student enrollments through effective counseling.

● Deliver counseling sessions and explain suitable university/course options.

● Guide students in preparing SOPs, CVs, LORs, and required documents.

● Manage application submissions, track progress, and resolve issues with universities.

● Advise students on scholarships, fee payments, and finalizing admissions.

● Provide complete visa counseling and documentation support.

● Promote value-added services (loans, forex, accommodation, insurance, flights).

● Maintain student data, follow-ups, and communication records in CRM.

● Attend education fairs, admission days, and student engagement events.

● Participate in training sessions and stay updated on country-specific knowledge.

Study abroad counsellor

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