Vacancy description
5k - 12k
India, Bengaluru
Student Services Coordinator (Maternity Cover) in Bengaluru, India is listed on Jobeax. Browse 30,000+ vacancies available.
Full time, permanent
Hybrid
That's why we foster a flexible working environment that encourages every employee to own their career whilst thriving personally and professionally. It's our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.
Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector.
At QS, you'll be responsible for implementing real change in the international higher education landscape. And as a gold-accredited Investors in People organisation – putting us among the top 28% of workplaces globally – it's official: Through this Entry-level role they will learn how to use effective questioning and rapport-building to market and promote the Client they are representing. They will also be introduced to Account Management responsibilities. Successful candidates will be trained in the psychology of decisions making, effective writing, marketing techniques, university branding and the UK higher education market. As we care about growth, both professionally and personally, successful candidate can also expect the following career progression should they consistently satisfy and exceed internal targets and expectations.
Improve the enquiry experience for students with great customer service, soft sales and provision of accurate information via phone, email and other communication platforms.
Utilising effective writing skills to ensure emails are written in an engaging, creative way.
Collect intelligence from students to report back to partner institutions.
Contributing to the continuous improvement of business practices and student experience.
Account Management
Contribute to account meetings and share feedback and findings following engagement with students.
Lead account meetings and coordinate activities both across QS offices as well as between Student and Client Success colleagues.
Elaborate call strategies to effectively target students.
Domestic and International Travel as required.
Key skills and experience:
An excellent standard of spoken and written English.
An intermediate knowledge of Excel, Word and PowerPoint.
Educated to Undergraduate Degree level.
Able to work independently with minimal supervision.
QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success.
We're behind the world's most widely read university rankings (Meltwater 2023). Our QS World University Rankings® reach hundreds of millions, shaping decisions and guiding futures.
Today, we work with more than 2,000 of the world's leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education.
Join QS and you'll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London.
With every talented new hire, business acquisition and bold initiative, we're strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education
Competitive base salary
QS Quacquarelli Symonds is proud to be a fair and equal organisation where everyone has the same opportunity to achieve their full potential, irrespective of their background or personal attributes. We celebrate our diversity and believe through sharing our experiences we can learn from one another, be stronger together, and enable our business to thrive.
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