Sr. Engineer IT - End User Services in Faridabad, भारत
RemoteWork from anywhere
Faridabad, भारत
It has been more than 60 years since SYSTRA has garnered expertise that spans the entire spectrum of Mass Rapid Transit System. SYSTRA India’s valuable presence in India roots back to 1957, where SYSTRA worked on the electrification of Indian Railways. Our technical excellence, holistic approach and the tremendous talent provides a career that puts people who join us at the heart of improving transportation and urban infrastructure efficiency.
Understand better who we are by visiting
Context
In India, SYSTRA is an international consulting and engineering company operating in the fields of Metros, High Speed Rail, Railways, Roads, Buildings, Urban planning, and Water Infrastructure for public and private organizations. Our unique expertise is backed with a reputation built through technical excellence delivered on projects. Our fully integrated services are tailored to plan and manage projects using proven best practices.
We are seeking applications for the position of Senior Engineer IT- End User Services at Faridabad or Noida location.
Missions/Main Duties
Responsibilities:
L1/L2 End-User and Deskside Support
Desktop, Laptop, Printer, and Peripheral Management
Windows OS and Enterprise Application Troubleshooting
Microsoft 365 / O365 Support and Administration
Teams, Outlook, OneDrive, and SharePoint Support
Active Directory, Azure AD / Entra ID, and Access Management
Intune and SCCM Endpoint Management
Network Connectivity, VPN, Wi-Fi, and Remote Access Support
IT Asset Management and Technical Documentation
Onboarding, Offboarding, Escalation, and Global IT Collaboration
Key Metrics (KPI's)
End-User Support and Service Desk Operations
Deskside Support for Hardware and Peripherals
Windows OS and Application Troubleshooting
Microsoft 365 / Office 365 Administration and Support
Microsoft Teams, Outlook, OneDrive, and SharePoint Support
Active Directory, Azure AD / Entra ID, and Identity Management
Intune and SCCM Endpoint Administration
Network, VPN, Wi-Fi, and Remote Access Troubleshooting
IT Asset Management and Documentation
Incident Management, Escalation, and Cross-Functional IT Collaboration
Strong Communication and Customer Service Skills
Profile/Skills
Education: Bachelor’s degree in Computer sciences or related field,
Job Experience: 3 to 5 years of relevant experience
We commit to put people who join us at the heart of improving transportation and urban infrastructure efficiency. As we are growing, this is time to be a part of this challenging adventure.It’s not a job - it’s a career!
... Coach and mentor India-based engineers and specialists, support their career growth, and hire and develop top technical talent You Have Experience - 8+ years in IT support, Service Desk, or end user services operations, with deep working knowledge of the systems and processes involved - 4+ years leading technical support ...
... Power - New Energy Landscape Experience - Atleast 12+ years of Industry Experience - Atleast 5 years of Sales Experience Qualification - Bachelor’s degree in electrical engineering, Electronics Engineering, or a related technical field. [{"name": "full_time", "text": "Full time", "categoryName": "Type of employment"}]
... in End User Computing services across the plant. This role ensures high-quality, process driven end-user experience by leading desktop support teams, managing endpoint devices, driving workplace technology initiatives, handling L1 & L2 escalations and maintaining service excellence in alignment with business requirements. ...
... Flex Work approach that is truly flexible to support where, when, and how you do your best work. We are hiring a senior Systems Administrator / Infrastructure Engineer to support and improve hybrid infrastructure services across on-premises and AWS environments. The role is prioritized around AWS Systems Manager, server administration, ...
Senior Service Desk Engineer - L2 End - User Computing SupportLocation : Mumbai / PuneExperience : 5 - 8 YearsShift : Mandatory coverage during US business hoursPosition Summary :We are seeking a Senior Service Desk Engineer to deliver high - quality technical assistance to enterprise users across a distributed business ...
... day. We are seeking a detailed-oriented and proactive IT Compliance specialist to support our enterprise IT SOX Compliance Program. Job Overview: The Senior Engineer, Information Security & Risk is a second line of defense role responsible for defining, implementing, and evaluating the effectiveness of IT SOX controls. Reporting ...
... improving day-to-day operations, and driving measurable improvements in end-user experience, service quality, automation and operational efficiency. Key responsibilities Leadership and team development - Lead, coach and develop the End User Services team in Hyderabad across Product & Engineering and Operations responsibilities. ...
... IT Technician performs level 2 triage and provides onsite support for Systems, Network and Telecom support. Works on moderately complex applications. Confers with end users to determine types of hardware and software requirements. Selects appropriate software and modifies to suit. Maintains an adequate spare parts inventory ...
... Computer Science, or Information Technology, or a master's degree in Software Engineering. - Knowledge of API, ERP, functional, regression, service-oriented architecture, user acceptance, and web service testing. - Experience with Postman and quality assurance and quality management practices. - Certified Ethical Hacker or ...
Job Description Job Title: Senior Analyst, IT – Global Transportation Location: Bangalore Our Company The Kraft Heinz Company is revolutionizing the food industry – we will be the most profitable food company powered by the most talented people with unwavering commitment to our communities, leading brands, and highest product ...
Procurement Sr. Manager - IT Overview The Sr. Manager, Global Procurement IT & BPO is responsible for leading strategic sourcing and category management activities across a ~$300MM portfolio of technology, consulting, and business process outsourcing spend. This role partners with Global and Sector IT teams, Finance, Legal, ...