Sr. Engineer - Azure in Hyderabad, भारत

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

We are seeking an Azure Engineer to deliver planned engineering services across clients’ existing Azure environments. This role reviews and tunes configurations, assesses the supportability of planned deployments, and helps clients prepare for Azure product changes and future improvements.  

You will work with the Client Success Manager and client stakeholders to prioritize work, estimate effort, document findings, and perform approved changes. You will also serve as a support engineer for cases within your designated product specialty, providing technical analysis and troubleshooting in coordination with the support team. The support team coordinates incident ownership and client communications; incident work is tracked separately from proactive engineering hours.