Sr Associate Observability Operations in Hyderabad, भारत
Amgen
Hyderabad, भारत
Senior Associate Information Systems Engineer responsible for operating and improving enterprise observability services across global infrastructure. The role involves monitoring platform administration, alert management, incident investigation, and automation development to support application and infrastructure reliability.
Responsibilities
Operate and support enterprise monitoring services including Dynatrace, alerting integrations, ServiceNow, and on-call workflows
Configure and optimize Dynatrace features such as OneAgent, ActiveGate, management zones, dashboards, and alert profiles using DQL
Investigate alerts and performance issues; analyze incidents and support root-cause investigations with evidence
Design and execute OneAgent and ActiveGate upgrade lifecycles with readiness checks, validation, and stakeholder coordination
Develop monitoring automation using APIs, ServiceNow integration, n8n, Ansible, and remediation workflows
Requirements
Bachelor's degree and 5–9 years of enterprise monitoring or observability operations experience
Hands-on experience with Dynatrace platform and comparable monitoring tools
Strong troubleshooting and root-cause analysis skills with alert investigation expertise
Experience with ServiceNow or similar ITSM platforms for incident and change management
Basic scripting or automation using Python, PowerShell, Bash, Ansible, or REST APIs
Knowledge of Windows and Linux infrastructure, application, and database monitoring
Understanding of observability fundamentals: metrics, logs, traces, events, alerting, and dashboards
... Range* Minimum 12-15 years of relevant experience in Corporate Accounts Payable, Accounting, Tax, Payment Operations, Risk and Controls or related Finance Operations, preferably in the banking or financial services industry Foundational skills* • Strong experience in accounting, payment operations, indirect tax and financial ...
... successful career with opportunities to learn, grow, and make an impact. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally ...
... successful career with opportunities to learn, grow, and make an impact. Join us! Global Business Services* Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally ...
... Our clientele includes Fortune 500 and FTSE 100 companies Job Title: Associate / Sr Associate - Query Management Job Type: Full Time Grade: H2 Job Category: Associate Function/Department: Operations Reporting to: Team Leader Role Description: The Customer Service Associate is a frontline role responsible for delivering exceptional ...
... high-impact transformation agenda to address our client’s most complex issues from strategy development, incubation of new products or services, blitz-scaling operations, and digital transformation. Sutherland Research & MII practice has made significant investments in creating solutions that change how actionable insights ...
Senior Associate in benefits operations supporting employee benefit programs across JAPAC and ELMAC regions. Responsible for translating benefits strategies into implementation, managing vendor relationships, ensuring compliance, and analyzing program performance to enhance employee experience. Responsibilities - Translate ...
... Collaborative team player committed to continuous improvement.3. Certifications :- Microsoft Certified : DevOps Engineer Expert (AZ-400) or Azure Administrator Associate (AZ-104) preferred.- Microsoft Certified : Azure AI Engineer Associate (AI-102) or successor, or Fabric Data Engineer Associate (DP-700), a plus.4. Qualifications ...
... practitioners work collaboratively to deliver future-focused outcomes. Job Title: Customer Representative Process: International Process Functions/Department: Operations Reporting to: Team Leader Role: Full-time (work from office) Location: Hyderabad Position summary: A customer representative is the role in which we have to ...
NEOLYTIX Associate / Sr Associate – AR (RCM) Accounts Receivable & Denials · US Healthcare LEVEL Associate / Sr Associate EXPERIENCE 1+ Yr / 3–4 Yrs Two openings, one team — Associate requires a minimum of 1 year in US healthcare AR calling; Senior Associate requires 3–4 years with denials depth. Apply to the level that ...