Sonata Software Limited - Robotic Process Automation Consultant in Bangalore, भारत

About Sonata Software:In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers. As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite and 16-step Platformation https://jobeax.com/link/faaEihL71yK5VcOy the Role:We are seeking a driven and technically versatile RPA Support Engineer to join our Robotic Process Automation team. This role sits at the intersection of development, Level 3 support, and business process https://jobeax.com/link/fmLHLtcOCCQWBo1w Responsibilities:1. Development & Automation:- Design, develop, and maintain RPA bots and BPM workflows to automate business processes end-to-end.- Write Python scripts and automation logic; leverage C# and VB code where required.- Build and enhance automation solutions across RPA and BPM platforms.2. Production Support & Helpdesk:- Serve as Level 3 support for RPA and BPM solutions in production, performing root cause analysis.- Manage helpdesk tickets related to automation failures and bot exceptions.- Monitor bot health and execution schedules.3. Requirements Gathering & Analysis:- Engage with business stakeholders to elicit and document automation requirements.- Translate business process requirements into technical https://jobeax.com/link/R5uzQ8w9SX5uAkkL Stack:- Primary: Python, PowerShell- Secondary: C#, VB- RPA/BPM: Blue Prism, UiPath, Automation Anywhere (ref:hirist.tech)