Sonata Software - CRM Architect - Power Platform in Bangalore, भारत

About Sonata Software :Sonata Software, with over $1.2 Billion Revenue, is a leading AI-first Modernization Engineering company, powered by our unique PlatformationTM https://jobeax.com/link/WtQ3Zi6T2bTtx1Q6 6400+ AI Engineers are helping enterprises transform from systems to intelligent business platforms leveraging partner ecosystem to drive speed, efficiency and https://jobeax.com/link/BhvHNinHoY1l1AST bouquet of Modernization Engineering Services with AI-first approach cuts across Cloud, Data, AI, Dynamics, Test Automation, and Managed https://jobeax.com/link/nr5g1aazoGfVr0CT's AI-led modernization is enabled by a powerful suite of proprietary tools and https://jobeax.com/link/w3AWOSvDHHkt7Ksu the core is the https://jobeax.com/link/nlOrJmgO1iKT5yUd Enterprise Platform, which includes AgentBridge - a governance and observability framework; Agent Builder - a development toolkit for fungible agents integrated into enterprise systems; and the Agent Marketplace - an internal ecosystem for modular, reusable https://jobeax.com/link/r3RpyBDAzoNsUbHC in Bengaluru, India, Sonata Software has a strong global presence, including key regions US, UK, India, Malaysia, Mexico, Australia, DACH (Germany/Switzerland) & Nordics (Finland).We are a trusted partner of Fortune 500 companies in Banking, Financial Services and Insurance; Healthcare and Lifesciences; Telecom, Media, and Technology; and Retail, Manufacturing and Distribution https://jobeax.com/link/ZUAxQfqxIIZLTMds collaborations with partners like Microsoft, AWS, Salesforce, and Snowflake strengthen our ability to deliver cutting-edge AI https://jobeax.com/link/fc637Lq7iXaUjBEJ 30+ years of partnership with Microsoft, and being part of the elite Microsoft Inner Circle, places us among the top 1% of global Microsoft https://jobeax.com/link/vY9APiLo5mzHlBHn is now among the first companies to earn the Microsoft Frontier Partner Badge. Also, Sonata Software is proud to achieve AWS Premier Tier Status in the AWS Partner https://jobeax.com/link/IyQUdy8JsCghpiNP : CRM Architect / Technical Architect - Dynamics 365, Power Platform, and https://jobeax.com/link/jehrzqgzRuScFUrx Overview :We are looking for an experienced CRM Architect with strong expertise in Microsoft Dynamics 365 CRM, Power Platform, Azure integrations, and AI-led solution https://jobeax.com/link/4QElQTNGM9HINvWI candidate will be responsible for designing scalable CRM architectures, leading technical implementation, guiding development teams, and driving AI-enabled automation using Copilot Studio, agentic development patterns, MCP-based integrations, and AI evaluation https://jobeax.com/link/OfTNakiwtq51n9YB Responsibilities :- Design end-to-end CRM and Power Platform solutions aligned with business requirements, technical standards, scalability, security, and maintainability.- Lead AI-enabled solution design using Copilot Studio, agentic development approaches, MCP development, AI evaluations, prompt optimization, and enterprise-grade automation patterns.- Provide technical leadership across Dynamics 365 CRM development, Power Pages, plugins, JavaScript, Dataverse customization, workflows, and integrations.- Guide teams on technical design, implementation approach, solution analysis, code quality, best practices, and delivery governance.- Architect and support deployment processes including solution packaging, pipeline development, DevOps automation, release management, and environment strategy.- Design and implement Azure-based integrations using Logic Apps, Azure Functions, Service Bus, APIs, and .NET-based custom components.- Support data and automation needs using ADF pipelines, integration patterns, orchestration flows, and reusable automation frameworks.- Work closely with business stakeholders, customers, project managers, developers, and testing teams to translate requirements into practical technical solutions.- Review solution designs, identify technical risks, recommend improvements, and ensure successful delivery of complex CRM and AI-driven https://jobeax.com/link/GTNZKF2kxpVUFhTn Technical Skills :- AI and Copilot Studio : Hands-on knowledge of Copilot Studio, agentic development, MCP development, AI evaluations, prompt design, grounding, orchestration, and AI-assisted business process automation.- Dynamics 365 CRM and Dataverse : Strong experience in CRM customization, configuration, plugins, workflows, business rules, JavaScript, C#, .NET, Dataverse security, and solution design.- Power Platform : Good knowledge of Power Pages, Power Apps, Power Automate, Power Platform governance, environment management, ALM, and reusable component development.- Deployments and DevOps : Strong understanding of deployment planning, solution movement, pipeline development, automation, Azure DevOps, release governance, and environment readiness.- Azure Integrations : Experience with Azure Logic Apps, Azure Functions, Service Bus, API integrations, authentication patterns, monitoring, and enterprise integration design.- Data and Automation : Good knowledge of ADF pipelines, data movement, integration automation, data transformation, and operational process https://jobeax.com/link/Ir4vNJtB52qt46Uy and Customer Engagement :- Ability to guide developers, review technical designs, mentor the team, and support implementation decisions across CRM, Power Platform, Azure, and AI solutions.- Strong analytical skills to understand business problems, identify solution options, evaluate technical feasibility, and recommend the right architecture approach.- Good customer communication skills with the ability to explain technical designs, risks, dependencies, and solution recommendations clearly to technical and non-technical stakeholders.- Ability to lead design discussions, participate in requirement workshops, support estimation, and collaborate with cross-functional delivery https://jobeax.com/link/TKg5uFi8EXixZol0 Qualifications :- Experience in enterprise CRM architecture, Power Platform modernization, AI-enabled automation, and large-scale Dynamics 365 implementations.- Exposure to governance, security, monitoring, release management, and operational support for CRM and AI-driven enterprise solutions.- Microsoft certifications in Dynamics 365, Power Platform, Azure, or AI-related technologies are https://jobeax.com/link/VgtHT0TVPeY0lCcQ Candidate Profile :The ideal candidate is a hands-on CRM Architect who can combine Dynamics 365 CRM, Power Platform, Azure integration, and AI expertise to deliver scalable, secure, and business-focused https://jobeax.com/link/5WM6jVJPxXxkaX5M candidate should be capable of owning architecture decisions, enabling AI-led modernization, supporting complex deployments, mentoring the team, and communicating effectively with customers and leadership https://jobeax.com/link/8JMxBKVkIFEgltHM join Sonata Software?At Sonata, you'll have an outstanding opportunity.- The chance to use your skills and imagination to push the boundaries of what's possible.- To build never seen before solutions to some of the world's toughest problems.- You'll be challenged, but you will not be alone.- You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. (ref:hirist.tech)