Solutions Architect - Information Security in Kochi, India

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Brand, Marketing and Communications (BMC)
Role Type: ET BMC - MarTech Solution Architect

The BMC MarTech Solution Architect plays a pivotal role in defining and enabling the future of BMC's digital, data and marketing technology ecosystem. This role is part of the Enterprise Technology CBS Solutions Delivery Team and partners closely with Product Managers in Technology Enablement and cross-functional business teams such as Clients & Industries (C&I), Talent, Alumni and Communications.
The architect is responsible for translating business strategy into target-state architecture, defining the practical transition states required to reach it, and helping leadership and Product Managers convert that direction into prioritized, executable delivery roadmaps. The role brings together business, application, data, integration and technology perspectives to guide investment decisions and enable a scalable, data-driven and AI-enabled future.
The role will also shape the future architecture of BMC's AI-enabled MarTech ecosystem, defining how enterprise platforms, data, AI agents, Model Context Protocol (MCP) services and emerging technologies work together securely and at scale to deliver business value.

Develop future-state business, capability, application, data, integration and technology architectures aligned to business priorities and enterprise standards.
Identify cross-product dependencies, sequencing requirements, constraints, technical debt and transformation risks, and ensure these are reflected in delivery planning.
Produce capability maps, architecture blueprints, heat maps, maturity assessments, integration views and transformation roadmaps that support clear decision-making.
Translate strategic business needs into end-to-end solution options and recommendations, including benefits, costs, risks, compliance, technical debt and long-term sustainability.
Define architectural patterns for AI agents, agent orchestration, MCP-enabled integrations and emerging digital worker capabilities across the MarTech ecosystem.
Assess emerging technologies, including agentic AI, MCP frameworks, orchestration platforms and autonomous workflow capabilities, and determine their applicability to BMC business outcomes.
Define the governance, security, identity, observability and interoperability patterns required to support AI-enabled products and services at enterprise scale.
Act as the architectural connector across BMC, ET, C&I, Talent, Alumni and Communications, ensuring alignment across products, programmes and business functions.
Reduce duplication and complexity by promoting reuse of enterprise platforms, shared capabilities, common data and agreed standards.
Collaborate with Data Architecture teams to define AI-ready data models, taxonomies, metadata structures and information flows.
Ensure MarTech platforms integrate effectively with enterprise data lakes, CDPs, analytics platforms, identity services and consent capabilities.
Champion security, privacy, accessibility, performance, resilience, observability and global scalability throughout the product lifecycle.
Communicate complex architectural concepts and trade-offs in clear, business-focused language for executive, product and delivery audiences.
Serve as a trusted advisor on MarTech strategy, transformation, innovation and platform evolution.

Deep knowledge of MarTech ecosystems, including CRM, CDP, CMS, DAM, marketing automation, analytics, identity and consent.
Strong architecture modelling capabilities across business, capability, data, application, integration and technology domains.
Proven experience producing current-state assessments, target-state architectures, transition-state designs and migration strategies.
Experience developing multi-year transformation roadmaps and working with Product Managers to convert architectural direction into sequenced delivery plans.
Experience leading architecture across complex transformation programmes involving multiple platforms, products and business functions.
Knowledge of emerging AI architecture patterns, including agentic systems, Model Context Protocol (MCP), orchestration frameworks, retrieval architectures and AI governance.
Experience evaluating emerging technologies and translating innovation opportunities into pragmatic architecture and product roadmaps.
Strong commercial and strategic thinking, with experience supporting business cases, option assessments, vendor evaluations and investment decisions.
Experience designing integrations across multiple enterprise platforms and data ecosystems.
Strong understanding of enterprise data strategy, data governance, privacy, security and AI enablement.
Architecture certification such as TOGAF, ArchiMate or equivalent, with relevant cloud certification desirable.
Experience with Adobe Experience Cloud, MS Dynamics, CDPs, DAM or comparable enterprise platforms.

Multi-year architecture and technology transformation roadmaps.
Solution blueprints, integration architectures and data flow models.
AI agent, orchestration and MCP-enabled integration architecture patterns.
Dependency, risk, technical debt and sequencing views that support portfolio and product planning.

CDP, CMS, CRM, DAM, marketing automation and analytics platforms, including Adobe, MS Dynamics and Microsoft Azure ecosystems.
AI and agentic platforms, orchestration frameworks, retrieval services and enterprise knowledge platforms.
Cloud platforms, including Azure, AWS and GCP.
We offer the opportunity to shape the future of BMC’s enterprise technology landscape, with significant influence across ET, C&I, Talent, Alumni, and Communications. You will collaborate with global teams, drive architectural standards, and help build an AI-enabled future through strong partnership with Data Architecture.
You will develop the skills and capabilities needed to thrive in a rapidly evolving digital and AI environment.
You’ll be valued for your perspective and empowered to help shape a culture of innovation and inclusion.

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