Vacancy description
Accenture
India, Bengaluru
Software Engineer Analysis Software in Bengaluru, India is listed on Jobeax. Browse 30,000+ vacancies available.
Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Accenture is seeking an experienced Application Support Engineer – AspenTech Engineering & Manufacturing Systems to provide Application Managed Services (AMS) and production support for AspenTech applications including AspenONE Engineering Suite, Aspen HYSYS, Aspen Plus, Aspen Manufacturing & Supply Chain Solutions, Aspen Fidelis, Aspen https://jobeax.com/link/vQPZSELarMi8ctLN role involves supporting critical engineering, manufacturing, reliability, operational planning, and industrial data management applications used across process industries.
The candidate will be responsible for application support, incident resolution, performance monitoring, user assistance, system administration, and continuous improvement initiatives, ensuring high availability and reliable business operations. The role requires strong collaboration with operations, engineering, reliability, planning, IT, and business stakeholders in an industrial environment.
Provide L2/L3 application support for AspenTech engineering and manufacturing applications.
Troubleshoot application, integration, performance, and data-related issues across the AspenTech landscape.
Maintain and support Aspen Fidelis reliability and asset criticality analysis solutions.
Support IP Gateway and data exchange between operational and enterprise systems.
Investigate data quality, synchronization, and reporting issues.
Perform configuration changes, minor enhancements, and application maintenance activities.
Develop and maintain application support documentation, knowledge articles, and operating procedures.
Participate in system upgrades, patching, testing, and deployment activities.
8-10 years of experience in Application Support, AMS, or Production Support environments.
Strong experience with AspenTech applications:
Experience supporting industrial software applications in process manufacturing environments.
Understanding of process engineering, manufacturing operations, reliability, and production planning processes.
Experience with industrial historians and operational data management systems.
Strong troubleshooting and root cause analysis capabilities.
Knowledge of application administration, configuration, and user support.
Experience with Incident, Problem, Change, and Service Request Management processes.
Familiarity with SQL queries and database troubleshooting.
Experience working within ITIL-based support environments.
Exposure to SCADA, DCS, PLC, MES, or industrial automation systems.
Understanding of Oil & Gas, LNG, Energy, Chemicals, Refining, or Manufacturing industries.
Experience with AVEVA PI System, Historian, or other industrial data platforms.
Integration experience with SAP, ERP, reporting, or enterprise applications.
Exposure to cloud-hosted industrial applications and digital transformation initiatives.
Experience supporting reliability and asset performance management solutions.
The candidate should have 8-10 years of relevant experience supporting AspenTech applications in AMS, production support, or application maintenance environments.
Experience in Oil & Gas, LNG, Chemicals, Energy, Mining, or Process Manufacturing industries is highly preferred.
Strong understanding of industrial operational workflows, data management, and engineering applications is desirable.
Experience supporting mission-critical business applications with global users is preferred.
This position is based at our Pune office.
A minimum of 15 years of full-time education is required.
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