Vacancy description
Exotel
6k
India, Bengaluru
Software Development Engineer, AWS in Bengaluru, India is listed on Jobeax. Browse 30,000+ vacancies available.
Exotel is a leading full-stack customer engagement platform and business-focused virtual telecom operator, powering over 70 million customer conversations every day across Voice, Messaging, Video, and AI.
Founded in 2011, Exotel enables more than 6,000 businesses across India, Southeast Asia, the Middle East, and Africa to build exceptional customer engagement experiences through its Omnichannel Contact Centre, Communication APIs, and Conversational AI platforms. The company recently secured a Virtual Telecom Operator (VTO) license, enabling fully compliant end-to-end VoIP telephony services.
Backed by $100M in Series D funding and with $50M+ ARR, Exotel is building the communication infrastructure that powers customer engagement for high-growth businesses across emerging markets. The company was also recognized at the ET Startup Awards 2022.
As a Software Engineer 3, you'll play a key role in designing, building, and scaling the distributed systems that power millions of customer interactions every day. You'll work on high-scale backend services, influence technical direction, mentor engineers, and help build reliable, performant, and resilient platforms.
Design and build scalable, highly available backend systems and services.
Improve system performance, reliability, observability, and operational excellence.
Collaborate with Product, Engineering, Infrastructure, and Operations teams to deliver impactful features.
5+ years of software engineering experience with a Bachelor's or Master's degree in Computer Science or a related field.
Strong experience building backend product applications in high-scale production environments.
Excellent programming skills in Golang (preferred).
Scalability and Performance Engineering
Data Structures & Algorithms
Hands-on experience with cloud platforms such as AWS (preferred), Azure, or GCP.
Experience working with Linux systems, networking fundamentals, and scripting.
Experience designing data models and working with databases such as MySQL, MongoDB, Aerospike, or similar technologies.
Hands-on experience with Kubernetes, Jenkins, Git, CI/CD pipelines, and infrastructure automation.
Familiarity with monitoring and observability tools such as Grafana, Kibana, Elasticsearch, or equivalent.
Strong understanding of networking concepts including DNS, Load Balancers, Firewalls, and Proxies.
Strong ownership mindset with experience operating production systems.
Experience building telecom, CPaaS, contact centre, or communication platforms.
Knowledge of cloud telephony and telecom protocols.
Experience integrating with SMS, WhatsApp, or other messaging platforms.
Experience operating large-scale distributed production systems.
Exposure to ETL pipelines, event-driven architectures, or streaming systems.
Prior experience working in high-growth product startups.
Passion for building scalable products that impact millions of users.
Work with experienced engineers in a high-ownership, product-first culture.
Influence architecture, engineering practices, and platform evolution.
Grow your career while building products used across multiple emerging markets.
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