We're game changers. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.

NiCE is looking for a Senior Site Reliability Engineer. Candidates will work supporting large complex enterprise software clients including applications, servers, SQL, network and must have excellent problem-solving skills. As we expand our customer deployments, we are currently seeking an experienced SRE to deliver insights from massive scale data in real time. Specifically, we are searching for someone who brings fresh ideas, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences at every interaction.

Run the production environment by monitoring availability and taking a holistic view of system health

Build software and systems to manage platform infrastructure and applications

Improve reliability, quality, and time-to-market of our suite of software solutions

Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve

Provide primary operational support and engineering for multiple large distributed software applications

Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding

Create sustainable systems and services through automation and uplifts

4+ years programming/scripting experience with any of the following: (Go, Python, .Net (C#), Node)

Bachelor's degree in computer science, Engineering, or related field (or equivalent experience).
6-8 years of working experience in a similar role, with a focus on systems engineering, automation, and reliability.
Proficiency in at least one programming language (e.g., Python, Go, Java, C#) and experience with scripting languages (e.g., Deep understanding of cloud computing platforms (e.g., AWS), the working and reliability constraints of some of the prominent services (e.g., Experience with infrastructure as code tools such as CloudFormation, Terraform.
Deep understanding of CI/CD concepts and experience with CI/CD tools such as Jenkins, GitLab CI/CD, or CircleCI.
Strong knowledge of containerization technologies (e.g., Docker, Kubernetes) and microservices architecture.
Experience with monitoring and observability tools (e.g., Experience of Incident management and blameless postmortems that includes driving the incident response efforts during outages and other critical incidents, resolution, and communication in a cross-functional team setup.

Kubernetes + certification, Grafana , AWS, Azure, DevOps experience.

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Tech Manager

NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public https://jobeax.com/link/albvzarTOSfkn8IJ day, NiCE software managesmore than120 million customer interactions and monitors3+billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

Site Reliability Engineer - Remote or Hybrid

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