Vrinda International
ServiceNow Technical Lead
- Full-time
Rs 25 - 26 lakhs p.a.
Pune, भारत
Vacancy description
RIDIK CONSULTING PRIVATE LIMITED
Pune, भारत
About the Role : We are seeking an experienced ServiceNow Technical Lead / Architect to spearhead the implementation of ServiceNow Agent Client Collector for Visibility (ACCV) for our enterprise customer. The ideal candidate will possess deep, hands-on architectural and technical expertise in ServiceNow IT Operations Management (ITOM), specifically focusing on Discovery, ACCV, CMDB, and Service https://jobeax.com/link/urp28ElMNuOuSsiR Responsibilities : - ACCV Implementation : Lead the end-to-end architecture, design, and deployment of ServiceNow Agent Client Collector for Visibility (ACCV) across the customer's infrastructure.- ITOM Strategy & Execution : Design and configure ServiceNow Discovery and top-down Service Mapping to ensure accurate mapping of IT infrastructure and business services.- CMDB Health & Governance : Establish CMDB architecture best practices, ensuring data integrity, accuracy, and health using the Common Service Data Model (CSDM) framework.- Technical Leadership : Act as the Subject Matter Expert (SME) for ITOM Visibility. Guide development teams, troubleshoot complex technical challenges, and ensure solutions align with ServiceNow best practices.- Stakeholder Collaboration : Work closely with customer stakeholders, infrastructure teams, and project managers to gather requirements, define deployment strategies, and ensure seamless delivery.- Customization & Integration : Develop custom patterns, probes, sensors, and scripts as necessary to handle complex discovery requirements and non-standard https://jobeax.com/link/J7cMCoqVPQOrsHxh Skills & Experience : - Experience : 10+ years of IT experience with a minimum of 7 years dedicated to ServiceNow development and architecture.- ITOM Expertise : Extensive, proven experience implementing ServiceNow Discovery, Service Mapping, and CMDB.- ACCV Proficiency : Specific, hands-on experience deploying and configuring ServiceNow ACCV in a large-scale enterprise environment.- Scripting Skills : Strong proficiency in JavaScript, PowerShell, Shell scripting, and Regex for pattern development and system integration.- Architecture & CSDM : Deep understanding of the ServiceNow Common Service Data Model (CSDM) and ITIL https://jobeax.com/link/0rLxngeYfcyPaGUR (Highly Preferred) : - Certified Implementation Specialist (CIS) Discovery- Certified Implementation Specialist (CIS) Service Mapping- Certified Master Architect (CMA) or Certified Technical Architect (CTA) is a major plus. (ref:hirist.tech)
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