Vacancy description
hirezy.ai
Hyderabad, भारत
Role Overview :We are looking for a ServiceNow developer with strong hands-on experience in Now Assist, Generative AI, AI agents, and agentic workflows. The developer will build and enhance AI-enabled experiences and intelligent IT operations automations on the ServiceNow platform, ensuring solutions are useful, secure, observable, and integrated with enterprise https://jobeax.com/link/JcPnJNS8HEL7JdHn Responsibilities :- Develop and configure Now Assist capabilities and AI-enabled workflows within the ServiceNow platform.- Build, configure, and test AI agents and agentic workflows to support task execution, service workflows, and operational automation.- Integrate AI-enabled ServiceNow experiences with platform data, knowledge sources, APIs, and approved enterprise systems.- Use Flow Designer, Integration Hub, JavaScript, and ServiceNow scripting to orchestrate workflow steps and business logic.- Configure relevant prompts, skills, actions, knowledge retrieval, and workflow handoffs based on supported platform capabilities and project requirements.- Apply appropriate access controls, data-handling safeguards, human approvals, and exception handling to AI-enabled workflows.- Test AI-driven flows for functional accuracy, failure handling, performance, and safe behavior within defined business boundaries.- Collaborate with architects, process owners, and platform teams to identify suitable use cases and translate designs into working solutions.- Troubleshoot issues, improve workflow quality, document implementation details, and support deployment and post-release stabilization.- Stay current with ServiceNow AI capabilities and recommend practical improvements to reliability and user https://jobeax.com/link/98SwTxlVlLi9SjFj Skills and Experience :- 6+ years of ServiceNow development experience; hands-on AI/Now Assist experience is essential.- Strong understanding of ServiceNow configuration, scripting, Flow Designer, and platform integrations.- Practical experience with Now Assist, Generative AI features, AI agents, or agentic workflows.- Experience integrating enterprise data or applications using APIs and approved platform integration methods.- Strong debugging, testing, documentation, and collaboration https://jobeax.com/link/Cexs453KRiH2S1rJ Qualifications :- CSA certification; CAD or relevant AI/Now Assist credentials.- Experience with Integration Hub, CMDB/CSDM, ITSM/CSM, and intelligent IT operations automation.- Experience defining guardrails, human-in-the-loop approvals, and monitoring for AI-assisted workflows. (ref:hirist.tech)