Vacancy description

ServiceNow Developer - ITSM Module in Gurgaon, भारत

Softtech Career Infosystem Pvt. Ltd.

  • Full-timeStandard weekly hours

Gurgaon, भारत

Position : ServiceNow DeveloperLocation : Gurgaon, OnsiteExperience : 4 - 6 YearsEmployment Type : Full-timeImmediate Joiners Only : Serving Notice Period, Max 15 daysDelhi NCR Local Candidates Only : YesPrevious experience working with MNCs : YesKey Responsibilities :- Build and enhance ServiceNow solutions : Develop applications, modules, workflows, catalog items, dashboards, reports, forms and automation aligned to business needs.- Own technical delivery : Analyze requirements, estimate effort, design solutions, configure/develop changes, support testing and manage deployment readiness.- Support ITSM and domain workflows : Deliver enhancements across ITSM areas and TPRM/TCRM workflows, including assessment, approval, due diligence, risk review and closure activities where applicable.- Develop platform components : Create and maintain Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, UI Pages, UI Macros, Notifications, Flow Designer flows and workflows.- Enable integrations : Build and support secure integrations using REST, SOAP, JSON, XML, LDAP, SQL, Web Services and other enterprise integration patterns.- Maintain security and controls : Configure roles, groups, ACLs, domain separation and data security controls in line with governance requirements.- Troubleshoot and optimize : Investigate platform issues, perform root cause analysis, debug defects, improve performance and reduce recurring incidents.- Collaborate globally : Partner with business owners, architects, administrators, BSAs, testers, support teams and cross-functional stakeholders.- Document and transition knowledge : Maintain design specs, release notes, deployment guides, test evidence, operating procedures, troubleshooting notes and KT materials.- Contribute to agile delivery : Participate in backlog refinement, sprint planning, design reviews, code reviews, testing, release management and platform https://jobeax.com/link/iC8qRZEqR3RNc3zW Qualifications :- Bachelor's degree in Computer Science, Information Systems, Engineering or equivalent work experience.- Minimum 3+ years of hands-on ServiceNow development and administration experience.- Strong ServiceNow platform knowledge, including architecture, data model, development standards and release practices.- Strong JavaScript development skills and experience with ServiceNow scripting/configuration.- Hands-on experience with Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, ACLs, Service Catalog, Flow Designer, Workflows and Update Sets.- ServiceNow Implementation, ITSM, GRC, TPRM, HRSD, ITOM, CMDB or custom application experience - Must Have (GRC and TPRM).- Experience designing and supporting integrations using REST, SOAP, JSON, XML, LDAP or similar technologies.- Experience in testing, debugging, troubleshooting, deployment and production support.- Strong analytical, problem-solving, written communication and stakeholder management skills.- Experience working in Agile/Scrum delivery https://jobeax.com/link/TcYMIwwXyQaLOZSp Qualifications :- ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD).- Knowledge of ITIL processes and service management best practices.- Experience with ServiceNow Orchestration and IntegrationHub.- Experience leading development initiatives, mentoring junior developers or acting as a technical lead.- Knowledge of enterprise architecture, cyber/security requirements, governance and compliance controls. (ref:hirist.tech)

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