ServiceNow Developer - FULL TIME in Rāniganj, India - Jobeax
Vacancy description
ServiceNow Developer - FULL TIME in Rāniganj, India
umanist na
Full-timeStandard weekly hours
India, Rāniganj
ServiceNow Developer - FULL TIME in Rāniganj, India is listed on Jobeax. Browse 30,000+ vacancies available.
Job Title ServiceNow Developer (CSM),29108 Employment Type Full-Time Experience 6–9 years total experience 5+ years in ServiceNow development 2+ years hands-on with ServiceNow Customer Service Management (CSM) Location Multiple locations across India Job Summary We are seeking an experienced ServiceNow Developer with strong expertise in Customer Service Management (CSM) to design, develop, and optimize customer-centric solutions on the ServiceNow platform. The role requires deep technical expertise, strong understanding of customer service processes, and the ability to translate business requirements into scalable, secure, and maintainable ServiceNow solutions. The candidate will collaborate closely with business stakeholders, architects, QA teams, and platform owners to deliver high-quality CSM implementations aligned with ServiceNow best practices and governance standards. Key Responsibilities CSM Development & Configuration Design, configure, and enhance ServiceNow CSM solutions, including: Case Management Customer and Consumer Service Models Contact Management Entitlements, SLAs, and Case Routing Implement and customize workflows, business rules, and automation for customer service operations Configure Customer Service Portals and Agent Workspaces to improve customer and agent experience Integrate CSM with ITSM, Knowledge Management, and other enterprise systems ServiceNow Platform Development Develop and maintain: Business Rules Script Includes Client Scripts UI Policies and UI Actions Flow Designer flows and subflows Build reusable and optimized components using JavaScript and Glide APIs Design and maintain Record Producers, Catalog Items, and CSM-specific data models Perform code reviews and enforce development standards and performance best practices Integration & Automation Design and implement REST/SOAP-based integrations with external systems Use IntegrationHub, scripted REST APIs, and inbound/outbound integrations Automate customer service processes to reduce resolution time and improve service quality Collaboration & Delivery Work closely with Business Analysts, Architects, QA teams, and Product Owners Participate in Agile/Scrum ceremonies (planning, reviews, retrospectives) Support UAT, production deployments, and post-go-live stabilization Provide technical support and root cause analysis for production issues Platform Governance & Optimization Ensure compliance with ServiceNow best practices, security standards, and upgrade compatibility Identify and address performance bottlenecks and technical debt Create and maintain technical documentation and solution design artifacts Support platform upgrades, patching, and regression testing Must-Have Skills & Qualifications Technical Skills
5+ years of hands-on ServiceNow development experience
2+ years of strong hands-on experience with ServiceNow CSM
~ Strong understanding of:
CSM Case lifecycle and service models
ITSM modules (Incident, Problem, Change, Request)
Proficiency in: JavaScript ServiceNow scripting Glide APIs Hands-on experience with: Flow Designer IntegrationHub REST/SOAP APIs Experience with Service Portal, UI Builder, or Workspaces Solid understanding of CMDB concepts and data relationships Certification ~ ServiceNow Certified System Administrator (CSA) – Mandatory
Nice-to-Have Skills & Certifications ServiceNow Certified Implementation Specialist – CSM ServiceNow Certified Application Developer (CAD) ITIL v3 or v4 Foundation Experience with: Automated Test Framework (ATF) Platform upgrades and patching Performance tuning and optimization ~ Exposure to large-scale or enterprise ServiceNow implementations
Soft Skills Strong analytical and problem-solving abilities Excellent communication skills with technical and non-technical stakeholders Ability to work independently and in cross-functional teams Experience working with global or distributed teams Skills: management,servicenow,csm,customer,customer service
Role Description The Physiotherapist will work full time on-site at the Painflame Clinic in Gurugram, providing hands-on, evidence-based care to patients with musculoskeletal and spinal conditions. Day-to-day responsibilities include assessing patients, developing individualized treatment plans, and delivering physiotherapy ...
Salary: 35,000 – 40,000/month Experience: 2+ years in sampling/product development (Home Textiles) Type: Full-time, On-site We are looking for a creative and detail-oriented Merchandiser to join our export team specializing in home furnishing products. Your Role Will Involve: - Coordinating with the sampling team for product ...
Resume Writer EDZER Education Private Limited Location- Rajouri Garden, New Delhi Experience Required- 1–3 Years Employment Type- Full-Time Training Period- 3 Months About EDZER- EDZER Education Private Limited is a New Delhi-based resume writing company helping professionals present their careers through well-written, ...
... education. The team values professional integrity, compassionate care, and continuous learning to ensure high standards of clinical Role Description This is a full-time, on-site role for a Physiotherapist specializing in Spine and Orthopedic care, based in Bengaluru. The role involves assessing patients with musculoskeletal ...
... learning while striving for excellence in every aspect of our business. Position: Merchandiser (Apparel & Scarves) Location: Kasba, Kolkata Employment Type: Full-Time Experience Required: 3-8 Years Salary: 4.20 LPA - 5.00 LPA (Depending on the candidate's experience and suitability) About The Role We are seeking a highly ...
... affordable prices. Davaindia is dedicated to making quality healthcare accessible and affordable for everyone, fulfilling the vision of its founder, Mr. This is a full-time on-site role for a Pharmacist located in Kochi, Kerala. The role also includes maintaining accurate records, managing inventory, assisting with customer ...
... practices. Skills & Competencies Strong culinary and menu planning skills Knowledge of nutrition and portion control Team management and leadership abilities Time management and organizational skills Cost control and inventory management Ability to work under pressure and meet deadlines Working Conditions Full-time position ...
... Management to enhance platform features and user experience. Minimum 5 years of experience in US Residential Mortgage Underwriting or Post-Closing QC. Experience in full loan file review (Income, Assets, Credit, Appraisal, Compliance, Closing). Ability to work under defined SLAs and performance metrics. Experience in Mortgage ...
General Dentist Salem, OR Full time Offer Relocation: HPSA Score for Dental: 25 Are you looking for an organization where you can develop your dental career while making a meaningful difference in our patients' lives Do you want a position that offers you work-life balance while you build your career At Yakima Valley Farm ...
... break into a cutting-edge area of law or establish an international legal career, LawSikho provides comprehensive support to help learners succeed. This is a full-time remote role for a Bootcamp Instructor at LawSikho. The instructor will be responsible for designing and delivering high-quality bootcamp sessions, creating ...
... of AI-enabled ServiceNow capabilities, Virtual Agent, Generative AI, workflow automation, and digital employee experience solutions is highly desirable.- ServiceNow certifications such as Certified System Administrator (CSA), Certified Implementation Specialist (CIS), or Certified Application Developer (CAD) preferred.- ...
International Sales Specialist (Inbound - US Market) Location: Remote Engagement: Part-Time | Contract Shift: US Time Zones (Night IST) Led by alumni from London School of Economics UK, Goldman Sachs, JP Morgan and KPMG with work experience across UK, India, South-East Asia and Australia, Ascendus specialises in providing ...
We are an AI-native start-up building sales enablement products in the banking, financial services, and insurance industry; Title: Senior Full Stack Engineer - AI Products Employment Type: Full-time We build AI products for the people who sell insurance and banking products across Asia. An advisor can practise a hard client ...
... Engineer Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : ServiceNow IT Operations Management (ITOM) Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education ...
... with integration techniques and tools for ServiceNow. Ability to troubleshoot and resolve technical issues effectively. Additional Information: The candidate should have minimum 5 years of experience in ServiceNow ITOM Discovery. This position is based at our Gurugram office. A 15 years full time education is required.
Full stack developer with primary focus on java based backend development. 4-5 years of experience in developing REST API's using spring/springboot is a must. Independent contributor, but someone who can also provide thought leadership in terms of architecture/design/development. Relevant or 1-2 years of experience with ...
Practice Nurse Status: Permanent Grade: 6-8, depending on experience & qualifications FTE: Part time or full time Location: Practices of Living Well PCN Southampton Accountable to: Head of Nursing Role Profile: Practice Nurse- Role Profile Living Well Partnership is made up of 8 GP surgeries working innovatively to change ...
Role Type: Full-time Department: Media Production Reports to: Senior Visualizer / Video Lead Location: Carnival Infopark, Kochi Role Overview We are looking for a detail-oriented and creative Video Editor to transform raw footage into compelling visual stories optimized for digital platforms. Key Responsibilities Edit videos ...
... real estate services company with 15,000 skilled professionals operating in 68 countries. and significant employee ownership, Colliers professionals provide a full range of services to real estate occupiers, owners and investors worldwide. property, facility and project management; appraisal, valuation and tax consulting; ...