Service Technician - Field Service in Gurugram, भारत

We are looking for a self-starter Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Responsibilities

Provide service and customer support during field visits or dispatches

Tie workflow to schedule

Manage all on site installation, repair, maintenance and test tasks

Diagnose errors or technical problems and determine proper solutions

Produce timely and detailed service reports

Document processes

Operate vehicle in a safely manner and use field automation systems

Follow all companys filed procedures and protocols

Cooperate with technical team and share information across the organisation

Comprehend customer requirements and make appropriate recommendations/briefings

Build positive relationships with customers

This job is provided by https://jobeax.com/link/UkQTkvyoubkTMiFz