... desktop systems, account/access issues, Microsoft applications, and business-critical applications. Support daily IT operations across BPM regions, monitor service quality/KPIs, and assist with incident and problem management based on impact and severity. Identify root causes, recurring issues, and service inefficiencies ...
... operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. Data Solutions Client Services (DSO) is the industry-leading provider of FactSet and third-party content. It focuses on three pillars of Connected Content, Digital Delivery, and Client Workflow ...
... initiatives across the service support network and service teams. Service Delivery & Operational Excellence - Ensure efficient and high-quality delivery of post-sales services through effective service coordination, performance management and operational governance. Coordinate, manage and attend service activities and customer support ...
... documentation and knowledge articles. Experience leading or supporting small-scale IT projects such as office technology deployments, device refreshes, or lifecycle management initiatives. Familiarity with enterprise identity, endpoint management, and productivity platforms such as Okta, Google Workspace, Kandji, Microsoft Intune, ...
Job Description: ITSM Service Delivery Manager (Incident, Request & Queue Management) Client: Marken Department: IT Service Management (ITSM) Reports To: IT Service Delivery Head / Operations Manager Employment Type: Full-Time Job Summary We are looking for a detail-oriented and proactive ITSM Service Delivery Manager to ...
... Phone Line) - Provide technical support to Customers by researching and answering questions; optimizing software performance - Provide outstanding customer Service, including timely, concise and accurate responses, proactive Customer Issue management, while handling all Customer requests in a professional, positive, and ...
Job Description – Client Onboarding Specialist Company: RegisterKaro Location: Gurgaon Job Type: Full-Time Working Days: 6 Days a Week Salary: ₹18,000 – ₹22,000 per month About RegisterKaro RegisterKaro is a business registration and compliance platform that helps businesses simplify their registration, documentation, and ...
... communicates goals and critical success factors for the project; Plan and coordinate all aspects of technical projects from initiation through deliver Ensure service delivery success and Client satisfaction through effective project management Manage project initiation activities, which include the identification of contractual ...
HR Specialist Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Every day ...
We partner with the world's leading AI labs to advance model capabilities (reasoning, coding, agentic behavior, multimodality, multilinguality, and frontier knowledge) and translate these innovations into real-world systems that solve mission-critical challenges for global enterprises.
We partner with the world's leading AI labs to advance model capabilities (reasoning, coding, agentic behavior, multimodality, multilinguality, and frontier knowledge) and translate these innovations into real-world systems that solve mission-critical challenges for global enterprises.
... scalable data product solutions. Support the full SDLC using agile/scrum practices while adapting to shifting priorities. Bring at least 5+ years of financial services experience, including 2+ years in asset & wealth management. Proven product development experience and success delivering outcomes across functions/domains. ...
HR Specialist Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Every day ...
... collections, announcement capture, corporate actions processing, income processing, proxy and controls, entitlement completion and payment processing, and claims management. You will also serve as a point of contact for internal communication with Middle Office and Client Service. This role provides an opportunity to leverage ...
... customer support. Room to grow. You will build expertise in precision laboratory equipment and have opportunities to develop toward senior technical, specialist or service leadership roles. A customer-facing career. You will work directly with laboratories and gain valuable experience in technical problem-solving, service delivery ...
... or services utilizing documentation and existing processes. Record all activities in the ticketing system in alignment with defined processes (ticket queue management, triaging, prioritization, and SLA-based customer updates). Proactively follow up on open cases in your queue, escalating timely to management if required. ...