Profile Title : Electrical Service Engineer
Location : Pune
Work Type : On-the-field/On-site
Company Profile: Growloc is a leading Agri-tech company in India specialising in IoT solutions for farm
management. We empower farmers with innovative technology to optimise resource usage, improve yields, and ensure consistent quality produce. Backed by a team of passionate individuals, Growloc is committed to creating a more sustainable and productive future for Indian agriculture.
Job Description: Growloc Pvt Ltd. is seeking a highly motivated and skilled Electrical Service Engineer to join our dynamic team. This role will involve providing on-site service, maintenance, and troubleshooting of electrical equipment and systems to our valued clients.
Key Responsibilities:
● On-site Service and Maintenance: o Perform preventative maintenance checks and repairs on a variety of electrical
equipment, including but not limited to:
o Motors, generators, transformers, switchgear, control panels, relay and SMPS wiring,
controller wiring,
o Troubleshoot and diagnose electrical faults using appropriate diagnostic tools.
o Conduct field repairs and replacements of components as needed.
o Ensure all work is performed safely and in accordance with relevant electrical safety
standards and regulations.
● Customer Interaction: ○ Build and maintain strong relationships with clients.
○ Provide excellent customer service, including clear and concise communication regarding service updates, troubleshooting, and recommendations.
○ Address customer concerns promptly and professionally.
●
Technical Support: ○ Provide technical support to clients over the phone or remotely.
○ Assist with system upgrades and installations.
○ Document all service activities accurately and completely in company records.
●
Travel: ○ Travel to customer sites within and outside of Pune as required (approximately 40% travel time).
●
Other Duties: ○ Participate in ongoing training and professional development to enhance skills and
knowledge.
○ Assist with the development and improvement of service procedures and documentation.
○ Contribute to a positive and collaborative team environment.
Qualifications: ● Diploma or bachelor's degree in electrical engineering or a related field.
● Minimum 1-3 years of experience in industrial electrical maintenance and repair.
● Strong understanding of electrical principles, including AC/DC circuits, power
distribution, and control systems.
● Experience with panel wiring and panel design.
● Knowledge of relevant electrical safety standards (e.g., NEC, IEC).
● Excellent problem-solving and analytical skills.
● Strong communication and interpersonal skills.
● Ability to work independently and as part of a team.
At Growloc, we value innovation, collaboration, and a commitment to making a positive impact. Join our team and play a pivotal role in revolutionising agriculture with cutting-edge technology.