Service Engineer in Pune, भारत

Profile Title : Electrical Service Engineer 
Location : Pune 
Work Type : On-the-field/On-site

Company Profile:  

Growloc is a leading Agri-tech company in India specialising in IoT solutions for farm 
management. We empower farmers with innovative technology to optimise resource usage, improve yields, and ensure consistent quality produce. Backed by a team of passionate individuals, Growloc is committed to creating a more sustainable and productive future for Indian agriculture.

Job Description:  

Growloc Pvt Ltd. is seeking a highly motivated and skilled Electrical Service Engineer to join our dynamic team. This role will involve providing on-site service, maintenance, and troubleshooting of electrical equipment and systems to our valued clients. 

Key Responsibilities: 

● On-site Service and Maintenance:
o Perform preventative maintenance checks and repairs on a variety of electrical 
equipment, including but not limited to:
o Motors, generators, transformers, switchgear, control panels, relay and SMPS wiring, 
controller wiring, 
o Troubleshoot and diagnose electrical faults using appropriate diagnostic tools.
o Conduct field repairs and replacements of components as needed.
o Ensure all work is performed safely and in accordance with relevant electrical safety 
standards and regulations.

● Customer Interaction:  
○ Build and maintain strong relationships with clients.
○ Provide excellent customer service, including clear and concise communication regarding service updates, troubleshooting, and recommendations.
○ Address customer concerns promptly and professionally. 

● Technical Support:
○ Provide technical support to clients over the phone or remotely.
○ Assist with system upgrades and installations.
○ Document all service activities accurately and completely in company records. 

● Travel:
○ Travel to customer sites within and outside of Pune as required (approximately 40% travel time). 

● Other Duties:  
○ Participate in ongoing training and professional development to enhance skills and 
knowledge.
○ Assist with the development and improvement of service procedures and documentation.
○ Contribute to a positive and collaborative team environment.

Qualifications:
● Diploma or bachelor's degree in electrical engineering or a related field.
● Minimum 1-3 years of experience in industrial electrical maintenance and repair.
● Strong understanding of electrical principles, including AC/DC circuits, power 
distribution, and control systems.
● Experience with panel wiring and panel design.
● Knowledge of relevant electrical safety standards (e.g., NEC, IEC).
● Excellent problem-solving and analytical skills.
● Strong communication and interpersonal skills.
● Ability to work independently and as part of a team.

At Growloc, we value innovation, collaboration, and a commitment to making a positive impact. Join our team and play a pivotal role in revolutionising agriculture with cutting-edge technology.