Service Engineer in Bombay, भारत

Role Overview

We are looking for an experienced and technically strong Service Engineer to manage crane service operations, maintenance, and customer relationships. The role combines hands-on technical work with business development responsibilities in the crane service domain.

Key Responsibilities

• Carry out inspection, troubleshooting, maintenance, and repair of Port Cranes, EOT Cranes, hoists, panels, VFDs, limit switches, brakes, and safety systems

• Execute preventive and breakdown maintenance at customer sites

• Prepare condition assessment reports for existing cranes and systems

• Identify electrical upgradation, refurbishment, and modernization requirements

• Support commissioning and testing of refurbished cranes

• Ensure compliance with safety standards and statutory regulations

• Conduct site surveys and provide technical inputs for quotations

• Identify and develop opportunities for Annual Maintenance Contracts (AMC) and service agreements

• Promote crane refurbishment, modernization, and retrofitting solutions

• Convert service visits into repeat business and long-term contracts

• Maintain strong relationships with plant heads, maintenance managers, and procurement teams

• Prepare detailed service reports, visit reports, and technical recommendations

• Maintain records of customer equipment, service history, and contracts

• Coordinate with internal teams including design, procurement, and service execution

• Support negotiations and contract finalization when required

Eligibility Criteria

• Graduate/Diploma in Mechanical Engineering.

• 3–7 years of experience in Port Cranes, EOT Crane servicing, maintenance, or refurbishment

• Strong knowledge of crane electrical systems, including PLCs

• Proven troubleshooting and diagnostic skills

Preferred Candidate Profile

• Experience in crane service/maintenance contracts within industrial or port environments

• Exposure to crane modernization, upgradation, and retrofitting projects

• Familiarity with industries such as ports, shipyards, steel plants, warehouses, aluminum smelters, and heavy engineering

• Basic understanding of commercials, costing, and contracts

• Ability to identify and convert service opportunities into business

• Strong communication and customer-handling skills

• Self-driven, result-oriented, and service-oriented mindset

• Willingness to travel extensively to customer sites

• Male candidates preferred