Service Engineer Trainee in Gurgaon, भारत

About the Opportunity
- The India Fitness Connect Pvt Ltd leads the Indian Fitness & Wellness Industry by inspiring a healthier lifestyle and connecting global brands to the burgeoning well-being market in India. As the only fitness & wellness company in India with an ISO 9001:2015 certification, it serves users in Hospitality, Commercial Gyms, Sports Clubs, Real Estate, Corporates, Institutions and HNI segments.
- The company is the sole authorised distributor in India for Precor and also represents international brands such as Gym80, ZIVA, Assault Fitness and PaviFLEX. It has launched CRUX, its in-house brand for commercial and home gyms, and expanded into wellness through its Bespoke Wellness Division offering Spa, Salon and Recovery solutions.
- Headquartered in Mumbai with regional offices in Delhi, Bangalore and Hyderabad, the company has a pan-India presence.

Role & Responsibilities
- Assist in the installation and setup of gym equipment at customer locations.
- Support senior engineers in troubleshooting software, electrical, and technical issues related to gym equipment.
- Visit client locations to attend service calls and customer complaints.
- Assist in performing on-site servicing, maintenance, and repairs.
- Respond to customer service requests and help ensure timely resolution of issues.
- Learn to identify equipment faults and provide appropriate technical support under supervision.
- Maintain accurate service records and update service-related information in the company database.
- Coordinate with the service team to ensure efficient handling of customer complaints.
- Maintain professional relationships with customers through effective communication and support.
- Follow company procedures and safety guidelines while handling equipment and conducting service activities.

Skills & Qualifications
Must-Have
- Basic technical knowledge of electrical, mechanical, or electronic systems.
- Interest in learning about gym equipment installation, servicing, and maintenance.
- Basic troubleshooting and problem-solving skills.
- Good communication and customer-handling skills.
- Willingness to travel to customer locations as required.
- Ability to work collaboratively with senior engineers and team members.
- ITI / Diploma in Electrical, Electronics, Mechanical Engineering, or a related technical field preferred.
- Freshers or candidates with relevant entry-level experience may apply.