Service Engineer - Humidification Systems in Ahmedabad, भारत

1. Installation & Commissioning

• Install humidification systems at customer sites as per approved drawings and specifications.
• Carry out electrical wiring, sensor connections, piping, and integration with existing systems.
• Perform pre-commissioning checks and system testing.
• Commission equipment and ensure proper operation as per design parameters.
• Prepare commissioning reports and obtain customer sign-off.

2. Site Execution & Support

• Coordinate with customers, contractors, and project teams during installation activities.
• Monitor site progress and ensure timely completion of work.
• Ensure compliance with safety standards and site regulations.
• Provide technical guidance to technicians and contractors.

3. Troubleshooting & Maintenance

• Attend service calls and diagnose system issues.
• Perform preventive and breakdown maintenance activities.
• Identify root causes of equipment failures and implement corrective actions.
• Replace faulty components and verify system performance after repairs.

4. Customer Support

• Provide on-site and remote technical support to customers.
• Conduct operator training on system usage and routine maintenance.
• Address customer concerns professionally and ensure customer satisfaction.
• Maintain regular communication with customers regarding service activities.

5. Documentation & Reporting

• Prepare installation, commissioning, and service reports.
• Maintain records of site visits, service history, and spare parts consumption.
• Submit daily and monthly activity reports.
• Update service records in ERP or CRM systems.

6. Spare Parts & Inventory Management

• Monitor spare parts requirements for service activities.
• Coordinate with stores and procurement teams for material availability.
• Ensure proper utilization and tracking of issued materials.

7. Internal Coordination

• Coordinate with Sales, Design, Projects, Purchase, and Accounts departments.
• Support sales team during site surveys and technical discussions.
• Assist in preparing technical documents and project handover reports.

Skills Required

• Knowledge of Electrical Panels, PLC, HMI, Sensors, and Instrumentation.
• Basic understanding of HVAC and Humidification Systems.
• Electrical troubleshooting and wiring knowledge.
• Ability to read electrical drawings and P&ID diagrams.
• Good communication and customer handling skills.
• Willingness to travel extensively.