Service Desk Manager - IT Support Manager in Rāniganj, India

• Remote
• Hybrid
• On-site

... Windows, iOS, and Android. - Experience administering or supporting ManageEngine, ServiceDesk Plus, ADManager, distribution lists, shared mailboxes, and related identity/access activities. - Strong troubleshooting experience with Outlook, Teams, Microsoft Office, OneDrive, laptop OS imaging, remote/desk-side support, and IT hardware ...

8700

... technical support to team (both KIL and extended Service providers team) of Engineers & Technicians, Mentor & Train the team, Guide the team members in case of critical requirements. Should be capable of business case preparation. Should have positive attitude and self-motivated. To be self-starter/ take self-initiative to ...

• Contract

... deliverables and acceptance criteria Support RFP responses and customer presentations Collaborate with Engineering, PMO, Integration Centers, Service Desk, Managed Services, and Logistics & Warehouse Operations Validate delivery feasibility and identify project risks Services Portfolio Management Maintain services catalogs Professional ...

• Remote
• Hybrid

... Reporting to the Service Desk Lead (APAC), the Service Desk Engineer plays a key role in managing end-user devices, resolving complex technical issues, and supporting Service Desk Analysts. The role emphasizes advanced troubleshooting, automation, asset and configuration management, ITIL-aligned service delivery, and process ...

... metrics and meet service level agreements. Achieve Key Performance Indicators and Service Level Agreements targets. To provide administrative support to the Facility Management team. Implementation of client specific app-based tools. In addition, you'll carry out routine service audits to ensure that the team maintains its ...

INTERNATIONAL VOICE / NON VOICE is must Excellent Communication with International Voice Support experience. Hands on experience in Mobility related Application & Desktop/General system related issues Good experience in Troubleshooting Outlook, VPN, Citrix, VDI related issues. In-depth experience knowledge on MS office/O365 ...

Job Title: ELV Service Engineer (Fresher & Experienced) Job Summary We are looking for a motivated ELV Service Engineer to join our team and support the installation, maintenance, and troubleshooting of Extra Low Voltage systems such as CCTV, access control, fire alarm, public address, and networking systems. This role ...

... fastest-growing market. As a Singapore-headquartered company, Esco is a nexus of East and West, bridging technologies, products, and talent across the world, with global operations spanning the US, Europe, and Asia. Responsibilities: - Field service support for Esco products - Handle all breakdown calls in the earliest ...

• Hybrid

$30 USD

... mentoring junior team members across functions. The Managed Services Cross Technology Engineer (L3) focusses across two or more technology domains such as (but not limited to) Cloud, Security, Networking, Applications and / or Collaboration and may also contribute to / support on project work as and when required. NetApp FAS, EMC ...

• Remote
• Hybrid
• On-site
• Full-time

... focuses on improving accuracy, consistency, productivity, and process control while providing strong technical expertise, application support, and responsive service. Role Description This is a full-time remote role for a Field Technical Support Engineer. The Field Technical Support Engineer will provide on-site and remote ...

Hitachi is hiring for the role of IT Support Engineer! Responsibilities of the Candidate: • Provide first-line technical support to end users. • Support the users from multiple region. • Register, track, and manage tasks in a ticketing system, such as Jira. • Log, categorize, prioritize, and track incidents and service ...

... Newswire) , and a Gold Stevie Award for Sales and Customer Service ( Mindtickle )- recognition of our dedication to both product excellence and outstanding customer support. Mindtickle is hiring an experienced Customer Support Engineer - II to join our Customer Support Engineering team and become the technical heartbeat behind ...

... Desk Manager. • Guides daily Front Desk shift operations. • Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting ...

Rs 3.2 - 4.2 lakhs p.a.

... cleanliness, presentation, and professional standards. - Support guest feedback and review collection after checkout. - Follow Buteak's standards for guest service, cleanliness, security, and hospitality. - Report maintenance issues, guest incidents, and operational concerns to the manager. - Ensure all front-desk procedures ...

• Remote
• Hybrid
• On-site

... IT standards and contribute to process improvements Bachelor's degree preferred (or equivalent practical experience). Work Experience - 2–4 years of relevant IT support experience preferred. - Prior Service Desk experience (0–2 years) is an advantage. Security+ and ITIL Foundations certifications preferred. CCNA, Microsoft) ...

• Remote
• Hybrid
• Full-time

... communication with users to understand, document, and resolve their IT issues. Develop and maintain documentation and user guides for common issues to improve IT service efficiency. Participate in a shift-based support schedule to ensure coverage across global time zones. 3-5 years of hands-on experience in IT support, with ...

... registration, check-in/checkout, concierge desk, reservations, travel desk, valet, and telephone services. - Ensure all guests are welcomed warmly and efficiently, with attention to detail and personalized service. - Recognize VIP guests as per the Tier system and ensure appropriate amenities and services are provided. - Handle ...

... Prior experience in handling FMCG brands - Proven track record of managing end-to-end client delivery and handling creative mandates. - Strong understanding of digital trends, integrated campaigns, and business growth strategies - A collaborative mindset to work with multiple stakeholders and support the Managing Director in ...

• Full-time

... applications, vendors) to ensure smooth ticket flow. Conduct regular reviews with resolver groups on queue health, aging tickets, and SLA performance. Mentor and guide service desk/support staff on ITSM best practices. Governance & Reporting Ensure compliance with ITSM policies, audit requirements, and documentation standards. Prepare ...