We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at a scale — across all devices and digital mediums, and our people exist everywhere in the world (18500+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

Requirements

Experience : 7.5+ years
Relevant experience in maritime, ports, terminal operations, logistics consulting, or a closely related domain.
Strong hands-on experience with Navis Terminal Operating System (TOS) and multiple full-lifecycle Navis implementations.
Proven experience with Navis Mixed Cargo or related Navis platforms.
Strong understanding of terminal operating models, processes, and operational workflows.
Experience working directly with terminal operators and business stakeholders in customer-facing consulting roles.
Experience supporting production cutovers, go-live, stabilization, and operational readiness activities.
Strong experience conducting business discovery and requirements workshops with terminal operations teams.
Ability to analyse complex operational challenges and translate them into practical, business-focused technology solutions.
Strong understanding of multiple terminal operations including Vessel, Yard, Gate, Rail, Barge, Breakbulk, RoRo, Automotive, Project Cargo, Hazmat, Equipment, Resource Planning, and Inventory Management.
Experience in multipurpose, RoRo, automotive, breakbulk, container, rail, or intermodal terminal environments is highly desirable.
Strong stakeholder management skills with the ability to work effectively with terminal operators, business leaders, technology teams, vendors, and implementation partners.
Comfortable engaging with senior and executive-level stakeholders and presenting operational findings and recommendations.
Strong consulting mindset with excellent analytical, problem-solving, and decision-making capabilities.
Ability to balance strategic thinking with hands-on execution in fast-paced, mission-critical delivery environments.
Strong communication and collaboration skills across business, operations, and technology teams.
Demonstrated ability to manage competing priorities while maintaining a strong focus on delivery and customer outcomes.
Experience mentoring junior consultants and contributing to high-performing consulting teams.
Exposure to AI-enabled operations, operational optimization, automation, or digital transformation is an advantage.
Willingness to contribute to presales, solution development, customer discovery, and the development of future terminal modernization consulting offerings.

Responsibilities

Lead the functional implementation of the Navis Mixed Cargo Terminal Operating System (TOS) for major port and terminal customers.
Facilitate workshops with terminal operations teams to understand operational workflows, business processes, and system requirements.
Analyse current-state terminal operations and identify gaps between legacy TOS capabilities and Navis functionality.
Define and document business processes, operational scenarios, functional requirements, and process improvements.
Serve as the primary functional consultant and day-to-day customer liaison throughout the Navis Mixed Cargo implementation.
Act as the key bridge between terminal operators, business stakeholders, Navis implementation teams, and technical delivery teams.
Validate business requirements and recommend practical solutions aligned with industry best practices and operational realities.
Provide functional consulting expertise across Vessel, Yard, Gate, Rail, Barge, Breakbulk, RoRo, Automotive Logistics, Project Cargo, Hazmat Goods, Equipment Management, Resource Planning, and Inventory Management.
Support solution validation, functional issue resolution, operational workshops, and production-readiness activities.
Identify operational risks and define appropriate mitigation strategies.
Support cutover planning, production deployment, go-live activities, and post-go-live stabilization.
Drive change management activities and support business users during the transition to Navis TOS.
Work closely with customer leadership and operational teams to ensure successful adoption of the solution.
Support presales, solutioning, customer discovery, and consulting engagements for future terminal modernization initiatives.
Develop reusable consulting accelerators, operational frameworks, and industry best practices for the Travel & Logistics practice.
Contribute to future initiatives involving AI-enabled terminal operations, automation, operational optimization, and digital transformation.
Mentor junior consultants and contribute to knowledge sharing and capability development within the consulting team.
Build long-term relationships with customers and position Nagarro as a strategic transformation partner.

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

Senior Staff Engineer (Navis Terminal Operations)

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