Merck seeks a Senior Specialist, Process Steward for Supply and Demand Planning in Hyderabad to serve as a business process expert supporting planning systems and digital capabilities. The role involves translating user needs into requirements, facilitating stakeholder alignment, and enabling adoption of planning solutions across global supply chain operations.

Responsibilities

Discover, document, and manage supply and demand planning process needs and improvement opportunities
Partner with stakeholders to identify user journeys, pain points, and translate business needs into requirements and user stories
Facilitate alignment between business stakeholders and engineering teams on planning logic and process rules
Support end-to-end planning ecosystem design including process flows, controls, and integration points
Own business process documentation, training materials, and support deployment readiness and change adoption activities

Requirements

Bachelor's degree in Supply Chain, Business, Engineering, Information Systems, or related field
5–8 years experience in supply planning, demand planning, S&OP, or process stewardship
Strong expertise in planning processes, business requirements definition, and operational sustainment
Experience with cross-functional global teams across business, technology, and operations
Knowledge of SAP, SAP IBP, Maestro, or similar advanced planning tools preferred
Hands-on experience with supply chain systems deployments, hypercare, and sustainment
Life sciences industry background preferred

Senior Specialist, Technical Product Management

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