Vacancy description
Coursera
12k
India, India
Senior Software & AI Engineer in India, India is listed on Jobeax. Browse 30,000+ vacancies available.
Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world's most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By joining our team, you'll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. As a Senior Software Engineer, you will join a fast-paced innovation team that builds and deploys AI-powered solutions directly with Coursera's enterprise and campus customers. You will sit at the intersection of AI/Data Engineering, cloud and security architecture, and customer-facing solutioning — working hands-on with customers to map their workflows and data, prototype solutions quickly, and harden the ones that prove valuable into production deployments.
You'll operate across the full engagement lifecycle: scoping a customer's environment and pain points like a consultant, prototyping working demos in real time with the customer, and then hardening the strongest patterns into production-grade, secure and compliant deployments. This role is customer-facing and will require regular travel to customer sites (domestic and occasionally international) for discovery, prototyping, and go-live phases of engagements. You will work closely with Product Managers, AI Specialists, Data Analysts, and other Engineers on the team, and directly with customer executive sponsors and IT/data owners, to decide what gets standardized, deployed, or retired.
Scope customer environments directly with executive sponsors and IT/data owners — mapping systems, data models, and workflows to identify the real business problem, not just the stated one
Serve as the bridge between customer & core engineering team to harden validated prototypes into production deployments
Design and implement multi-tenant, hybrid, or customer-controlled deployment architectures, as per customer's data residency, privacy, and IT-maturity requirements
Build and own identity and access management, encryption, and secure cross-network connectivity (mTLS, VPC peering/PrivateLink, API gateways) for customer-embedded deployments
Bring security, data-residency and compliance judgment into discovery conversations before a commercial commitment is made, not after
Recognize repeatable patterns across customer engagements and feed field evidence back to Product to inform what should be standardized, deployed more broadly, or retired
Collaborate closely with Product Managers, AI Specialists, and Program Managers to scope problem statements with a laser focus on customer and business impact
Travel to customer sites as needed (expect regular travel) to support scoping, prototyping, and go-live phases of an engagement, including in-person workshops and executive readouts
5+ years of experience in a software engineering role, with strong hands-on backend engineering and cloud infrastructure experience
Experience with modern agentic AI tooling such as LangChain, LangGraph, FastMCP, RAG, or MCP
Experience with Postgres, DuckDB, pgvector, or similar analytical/transactional data layers
Prior experience in a solutions engineering, professional services, or technical consulting role where you owned a customer relationship end-to-end, including on-site engagement
Familiarity with data privacy and residency regimes relevant to enterprise/education/government customers (e.g., Excellent communication skills, with the ability to translate technical constraints into terms an executive sponsor or non-technical stakeholder can act on
Directly influence what graduates from customer-facing custom solutions into Coursera's core product
Be part of a lean, cross-functional team (Engineering, AI Specialists, Product, Program Management) with high autonomy and high trust and become a go-to technical leader
Be part of a mission-driven company transforming global access to education and upskilling in the AI era
To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official https://jobeax.com/link/9OvgTO01nByFGNxf email addresses and never through personal accounts. Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at [HIDDEN TEXT].
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