Senior Site Reliability Engineer Senior Devops Engineer - AWS in Bengaluru, India

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

The Devops Engineer would be an active member within the Voice Application Services team, responsible for providing automation and test support for the SW releases of Five9.
Build and manage scalable cloud infrastructure on AWS and GCP
Automate deployment, monitoring, and operational workflows across distributed systems
Collaborate with Development, QA, and Operations teams to ensure seamless delivery and high system reliability
Monitor system performance, troubleshoot issues, and implement solutions to improve availability and scalability
Leverage AI-assisted coding tools such as Claude Code or GitHub Copilot to improve productivity and code quality
5+ years of experience in DevOps, SRE, or infrastructure engineering roles (preferably in telecom, SaaS, or service provider environments)

• Hands-on experience with Ansible and Terraform, including writing and maintaining reusable modules
• Strong experience with cloud platforms such as AWS and GCP
• Proficiency in Unix/Linux systems, including CLI-based administration and shell scripting
• Demonstrated understanding of AI-assisted development tools (e.g., Excellent written and verbal communication skills in English
• Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  View our privacy policy, including our privacy notice to California residents here: .