Vacancy description
ADP Pvt. Ltd.
India, Hyderabad
Senior ServiceNow Developer - ITSM/CMDB/ITOM Modules in Hyderabad, India is listed on Jobeax. Browse 30,000+ vacancies available.
Job Summary : The Senior ServiceNow Developer is responsible for designing, developing, configuring, and maintaining ServiceNow platform solutions that support business and IT https://jobeax.com/link/RkDX9O2lrrAkCD2s role works closely with stakeholders, architects, business analysts, and administrators to deliver scalable, secure, and high-performing applications across the ServiceNow https://jobeax.com/link/ovpDHil9s32V4E4l individual will provide technical leadership, drive platform best practices, mentor junior developers, and contribute to digital transformation initiatives through workflow automation and employee experience https://jobeax.com/link/PXxTNvxPTpUz78Gq Responsibilities : Platform Development & Administration : - Design, develop, and implement ServiceNow solutions aligned with business requirements.- Configure and customize ServiceNow applications, modules, workflows, forms, UI policies, business rules, and client scripts.- Develop and support Service Catalog items, Record Producers, Flow Designer workflows, and automation solutions.- Build and maintain integrations with third-party systems using REST, SOAP, APIs, MID Server, and Integration https://jobeax.com/link/af9qLKDNvpkUkE8r Design & Delivery : - Translate business requirements into scalable technical solutions.- Collaborate with architects and stakeholders to design platform enhancements and new capabilities.- Participate in platform upgrades, patch management, and release activities.- Ensure solutions follow ServiceNow development standards, governance, and best https://jobeax.com/link/B5tBH6eRXweoDLKg & Platform Expertise : - Develop and support ServiceNow modules such as ITSM, ITOM, CMDB, Service Catalog, Knowledge Management, Employee Center, HRSD, and Incident, Change, Problem, and Request https://jobeax.com/link/FqDy7xltVhQR75OU & Automation : - Implement workflow automation using Flow Designer and Integration Hub.- Support the adoption of ServiceNow AI capabilities, including Virtual Agent, Predictive Intelligence, Now Assist, and Generative AI features.- Develop intelligent self-service capabilities to improve user experience and operational https://jobeax.com/link/dxxCxqaPj61NCiNt & Support : - Perform unit testing, code reviews, troubleshooting, and performance optimization.- Provide technical support for production issues and critical incidents.- Maintain technical documentation, development standards, and knowledge https://jobeax.com/link/Npl5Wk8EeoYlLmAr & Collaboration : - Mentor junior developers and provide technical guidance to project teams.- Collaborate with business stakeholders, product owners, and project managers throughout the development lifecycle.- Contribute to continuous improvement initiatives and platform https://jobeax.com/link/WtdkgPyUzEoFG2BX Qualifications/Experience : - Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.- ServiceNow Certified System Administrator (CSA) preferred.- ServiceNow Certified Application Developer (CAD) preferred.- ServiceNow Certified Implementation Specialist (CIS) certifications are highly desirable.- ITIL Foundation certification preferred.- Additional certifications in Agile, Scrum, Cloud Technologies, or Integration Platforms are advantageous.- 8 - 12 years of overall IT experience.- 7+ years of hands-on ServiceNow development experience in enterprise environments.- Experience with JavaScript, ServiceNow scripting, APIs, and platform integrations.- Hands-on experience with Business Rules, Client Scripts, Script Includes, UI Actions, UI Policies, Flow Designer, Integration Hub, and Service Portal / Employee Center.- Experience implementing ITSM, Service Catalog, Knowledge Management, and CMDB solutions.- Knowledge of ServiceNow AI capabilities, Virtual Agent, Now Assist, and workflow automation preferred.- Experience working in Agile development environments.- Strong analytical, troubleshooting, and problem-solving skills.- Excellent communication and stakeholder management abilities.- Experience collaborating with global teams and supporting large-scale enterprise deployments. (ref:hirist.tech)
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