At Quickbase, we help organizations build better ways to run their operations. For more than 25 years, organizations have turned to Quickbase to solve operational challenges that off-the-shelf software wasn't built for. Today, we're building on that foundation with new products and new possibilities for how people create, adapt, and improve the systems their work depends on.

Working at Quickbase means helping find better ways forward. We're a team of curious, collaborative people who care about solving problems, learning as we go, and building things that make work better for our customers and each other.

Job Title: Senior Salesforce Engineer

Department: Systems Engineering

Manager, Systems Engineering

We are seeking a Senior Salesforce Engineer to help design, enhance, and support scalable Salesforce solutions from sales workflows and customer acquisition through to post-sale customer support operations. This role will partner closely with Systems Engineering, Business Product Management, Revenue Operations, Customer Support, and business stakeholders to deliver platform enhancements, integrations, automation, and AI-enabled solutions that improve operational efficiency and customer experience. Salesforce operates as our system of record within a modern enterprise stack, with Slack serving as the primary user experience layer and Workato as an orchestration backbone. This role requires an engineering mindset beyond declarative administration and will also contribute to strategic initiatives involving AI-powered workflows and intelligent automation within the Salesforce ecosystem.

Salesforce Engineering & Solution Design

Design, develop, and maintain scalable Salesforce solutions using Apex, Lightning Web Components (LWC), APIs, and platform integrations.

Evaluate business requirements and recommend scalable technical approaches using both declarative and programmatic Salesforce capabilities.

Translate loosely defined business problems into technical solutions while balancing scalability, maintainability, performance, and user experience.

Participate in architectural discussions and proactively identify technical risks, dependencies, and optimization opportunities.

Contribute to long-term platform strategy and help drive engineering best practices, coding standards, technical documentation, and reusable design patterns.

Troubleshoot and resolve complex platform, automation, and integration issues across Salesforce and connected systems.

Integrations & AI Initiatives

Support and evolve a portfolio of integrations between Salesforce and connected enterprise applications within a headless CRM architecture to ensure reliable data flow and operational continuity.

Contribute to strategic AI and automation initiatives involving Salesforce workflows, customer support operations, and business process optimization.

Collaborate with cross-functional teams to evaluate and implement scalable AI-enabled capabilities within the Salesforce ecosystem.

Partner with the Salesforce administrator who handles day-to-day requests, Business Product Managers who scope enhancement requests, and Systems Architects on complex initiatives.

Operate effectively within an agile delivery model, actively participating in sprint ceremonies, daily standups, backlog refinement, and release planning.

Provide consistent visibility into work progress, blockers, technical risks, and next steps to ensure alignment across engineering and business stakeholders.

Support testing, documentation, release validation, and operational best practices across platform enhancements and projects.

Contribute to continuous improvement initiatives by recommending Salesforce best practices, automation opportunities, and scalable technical solutions.

5+ years of hands-on Salesforce engineering and development experience within SaaS or enterprise environments, including substantial experience with Flows, Apex, Lightning Web Components (LWC), integrations, and custom platform development.

Strong understanding of the Salesforce platform across lead management, sales processes, customer onboarding, support operations, and customer lifecycle workflows.
Ability to independently research platform capabilities, evaluate tradeoffs, and recommend best-fit solutions within Salesforce and connected systems.
Self-directed and proactive with a willingness to seek clarification, collaborate, and escalate risks when needed to maintain delivery momentum and solution quality.

Familiarity with AI-powered workflow automation and Salesforce AI capabilities such as Einstein, Agentforce, Prompt Builder, or similar technologies.

Salesforce certifications: Platform Developer I, Platform Developer II, JavaScript Developer I, Integration Architecture Designer, Data Architecture and Management Designer.

Bachelor's degree in Computer Science, MIS, or a related technical field.

Experience supporting Salesforce Experience Cloud customer portals.

Familiarity with customer support automation and AI/chatbot workflows.

Experience working within enterprise Salesforce DevOps and CI/CD frameworks.

Experience supporting complex multi-system SaaS ecosystems and integration architectures.

Exposure to Salesforce CPQ or Quote-to-Cash processes.

How We Think About AI

At Quickbase, we view AI as a tool to accelerate how work gets done — not replace it. We encourage thoughtful use of AI to improve speed, quality, and decision-making, while maintaining strong judgment, accountability, and data integrity.

Quickbase is committed to building a diverse and inclusive workplace. Group Medical Insurance

Night Shift Allowance

Hybrid Work Allowance

Mobile and Internet Allowance

Office Transportation

On-Call Weekend Allowance

Weekend Working Allowance

Employee Referral Bonus

Senior/Salesforce Developer (Hybrid)

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