Vacancy description
Westin Hotels & Resorts
India, Pune
Senior Sales Manager Remote (m/w/d) in Pune, India is listed on Jobeax. Browse 30,000+ vacancies available.
Job Category Sales & Marketing
Schedule Full Time
Located Remotely N
Position Type Management
Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.
Education And Experience
~ 2 years experience in the sales and marketing, guest services, front desk, or related professional area.
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.
Focuses efforts on group/catering accounts with significant potential sales revenue.
Develops effective group/catering sales plans and actions.
Designs, develops and sells creative catered events.
Maximizes revenue by upselling packages and creative food and beverage.
Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
Activities include sales calls, entertainment, FAM trips, trade shows, etc.
Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.
Supports brand's Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
Provides excellent customer service in order to grow share of the account.
Executes brand's Customer Service Standards and property's Brand Standards.
Executes and supports the business Customer Service Standards and property's Brand Standards.
Participates in and practices daily service basics of the brand.
Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.
Building Successful Relationships
Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
Uses sales resources and administrative/support staff.
Conducts site inspections.
generating proposal, writing contract, customer correspondence).
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life.
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