We are looking for an experienced Senior Operations Manager to take end-to-end ownership of day-to-day operations across apparel and garment manufacturing , including factory management, production coordination, order execution, inventory, logistics, and shipment activities.
The ideal candidate will be a strong operational leader capable of managing teams, coordinating multiple departments, identifying bottlenecks, and ensuring production and customer orders are completed accurately and on schedule. The role requires a hands-on approach, strong decision-making skills, and the ability to maintain operational control in a fast-paced manufacturing environment.
Requirements
Key Responsibilities
Oversee the complete day-to-day operations of the garment manufacturing facility .
Lead, manage, and coordinate operations and production teams.
Allocate responsibilities, monitor team performance, and maintain operational accountability.
Coordinate between production, warehouse, inventory, logistics, and other departments.
Identify operational bottlenecks and drive timely resolution.
Ensure production workflows remain aligned with planned schedules and customer commitments.
Prepare and monitor order sheets, production plans, and pre-production documentation for B2B and B2C orders.
Track order progress, follow up on pending activities, and ensure timely execution.
Coordinate with internal teams to ensure orders are processed accurately from production through dispatch.
Prepare invoices and supporting documentation for domestic and export shipments.
Coordinate export documentation and ensure timely and accurate shipping bill submissions where applicable.
Coordinate with logistics partners and courier agencies for pickups, dispatches, and deliveries.
Monitor shipment status and resolve logistics-related issues promptly.
Maintain accurate records of orders, production, inventory, shipments, and operational activities.
Prepare and review MIS reports covering production, orders, inventory, logistics, and fulfilment.
Monitor operational performance using MS Excel, Google Sheets, and reporting systems .
Monitor inventory levels and coordinate material requirements with production and procurement teams.
Ensure timely availability of fabrics, trims, buttons, zippers, packaging materials, and other production inputs.
Coordinate with vendors and internal stakeholders to prevent material shortages or production delays.
Establish effective processes to improve operational efficiency, order accuracy, and on-time delivery.
Provide regular operational updates and performance reports to management.
Take ownership of critical operational issues and drive corrective actions.
What Makes You a Great Fit
8+ years of experience in operations, production, logistics, apparel manufacturing, garment manufacturing, or a closely related field.
Strong hands-on experience managing factory operations and production teams .
Proven ability to coordinate multiple departments and operational activities simultaneously.
Strong understanding of apparel/garment production processes, order execution, and fulfilment .
Experience managing B2B and B2C order processing and shipment coordination.
Good understanding of logistics, dispatch, courier management, and delivery operations.
Experience with export documentation and shipping processes is preferred.
Strong proficiency in MS Excel, Google Sheets, and MIS reporting .
Experience monitoring production schedules, inventory, material availability, and operational KPIs.
Strong vendor, logistics partner, and cross-functional coordination skills.
Excellent leadership, team-management, communication, and delegation abilities.
Strong problem-solving and decision-making skills with a practical, hands-on approach.
Ability to identify operational risks and resolve issues before they affect production or customer commitments.
Strong attention to detail and ability to maintain accurate operational documentation.
Ability to work effectively in a fast-paced manufacturing environment with multiple competing priorities.
High level of ownership and accountability for factory performance, production execution, order fulfilment, logistics, and on-time delivery .
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