Senior Manager, AIN Documentation, Content Create and Automation (DCCA) in Hyderabad, भारत
Amgen
Hyderabad, भारत
Senior Manager leading a global GMP documentation service team based in India, responsible for creating and revising controlled manufacturing documents for Amgen sites worldwide. The role manages service delivery, quality standards, compliance, team performance, and continuous improvement across multiple manufacturing domains.
Responsibilities
Lead daily operations of global GMP documentation service; manage intake, triage, prioritization, and handoff to SLAs
Establish quality standards for document creation, technical writing, and compliance; oversee peer review and quality checks
Develop capacity plans, workload forecasts, and staffing models to meet commitments across supported sites and time zones
Manage performance dashboards tracking on-time delivery, right-first-time quality, cycle time, and customer feedback
Recruit, develop, and retain high-performing documentation professionals; establish role clarity, training, and career paths
Requirements
Leadership experience managing documentation or technical writing teams
Deep knowledge of GMP requirements, controlled-document procedures, and data-integrity standards
Track record of establishing service-level agreements and performance management systems
Cross-functional collaboration experience with manufacturing, quality, and regulatory functions
Capability to build and sustain high-performing teams in a global operating environment
... trends and audience preferences to refine distribution plans. - Maintain accurate and up-to-date business documentation. - Track performance metrics, prepare content distribution reports, and optimize future releases based on data analysis. Stakeholder Engagement - Build and maintain relationships with producers/distributors ...
... https://jobeax.com/link/XplfxikAUrGd4DVs sites as well as the teams who contribute and create content for those sites (Information Development, Builder Advocacy, and Content Strategy). What you’ll be doing - Lead a team of engineers responsible for building and maintaining the https://jobeax.com/link/nhI485A2jGrFRvkg and https://jobeax.com/link/XplfxikAUrGd4DVs ...
... information and shape content strategy • Critically evaluate requirements by asking the right questions to gather complete and precise information. • Write and maintain user guides, product documentation, API references, and onboarding materials for a variety of audiences • Define and enforce documentation standards, ...
... gather information and shape content strategy- Critically evaluate requirements by asking the right questions to gather complete and precise information.- Write and maintain user guides, product documentation, API references, and onboarding materials for a variety of audiences- Define and enforce documentation standards, ...
... operational issues. - Maintain accuracy, compliance, and accountability across all export documentation activities. Additional Responsibilities – Assistant Manager - Lead, supervise, and allocate work to the export documentation team. - Monitor team performance, daily shipment execution, and documentation accuracy. - Independently ...
... and Impex LinkedIn pages, covering brand, product, culture, industry and employer-branding content. * Regional Content & Compliance: Manage Malayalam, Kannada and Tamil content, ensuring compliance with ASCI, platform policies, Legal Metrology and DPDP requirements. * Brand Consistency: Maintain accurate product information ...
... Must have knowledge of UCP 600 and ISBP • Good Written and Verbal communication skills • Exposure to banking operations and requirements, as required • Knowledge and inputs on different types of sales and requisite documentation, presentation requirements • Sound knowledge of MS word, Excel, Internet, PDF etc. • Candidates ...
Responsibilities - Enter and verify data accurately. - Perform indexing and update document records. - Maintain Excel sheets and digital records. - Meet daily data entry targets. - Sort and segregate documents by category, date, file number, or type. - Arrange documents in the correct sequence. - Identify missing, misplaced, ...
Responsibilities - Enter and verify data accurately. - Perform indexing and update document records. - Maintain Excel sheets and digital records. - Meet daily data entry targets. - Sort and segregate documents by category, date, file number, or type. - Arrange documents in the correct sequence. - Identify missing, misplaced, ...
... highly desired. Key Responsibilities - Create clear, accurate, detailed technical short-form content for landing pages and product pages. - Create clear, accurate, and well-structured technical documentation. - Develop implementation guides that help technical teams understand and deploy infrastructure and solutions. - Research ...