Cencora seeks a Senior Executive to manage complex pharmaceutical and healthcare logistics operations for World Courier, including shipment coordination, carrier management, and team mentoring in New Delhi. The role involves monitoring transit performance, resolving service issues, and maintaining compliance across temperature-controlled and express logistics workflows.
Responsibilities
Coordinate complex shipment scheduling, carrier bookings, and freight documentation across transportation lanes
Resolve carrier service issues, delivery exceptions, and freight discrepancies with escalation to leadership
Monitor open shipment status, transit performance, and delivery commitments, flagging delays and risks
Maintain accurate, audit-ready logistics records including bills of lading and proof of delivery
Compile operational performance data and carrier scorecards to support reporting and service improvements
Requirements
Minimum 2 years healthcare, pharmaceutical, or temperature-controlled logistics experience
Experience mentoring or supporting junior team members
Bachelor's degree
Mandatory fluency in English (written and verbal) and Hindi language proficiency
Proven shipment coordination, documentation, and issue resolution experience
Strong problem-solving, organizational, and multitasking abilities
Availability for full-time onsite work Monday-Saturday on rotating shifts (9 AM–6 PM or 1 PM–10 PM)
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