Senior Executive in Chennai, भारत

Key Responsibilities

1. Operational & Administrative Support

• Assist the Deputy Medical Administrator in implementing hospital medical policies, procedures, and service improvement initiatives.

• Coordinate daily operational activities of assigned medical departments to ensure smooth functioning.

• Liaise between clinical staff, nursing teams, and administrative departments for effective communication and workflow management.

  2. Quality Assurance & Compliance

• Monitor adherence to hospital quality standards and assist in NABH/JCI accreditation processes.

• Support the implementation of quality improvement projects and track progress against key metrics.

• Maintain compliance records for statutory and regulatory audits in assigned departments.

  3. Medical Staff Coordination

• Assist in scheduling, credentialing, training and onboarding of medical staff, visiting consultants, and allied health professionals.

• Facilitate training programs, CMEs, and skill enhancement sessions in collaboration with HR and the Quality Department.

• Support manpower planning to ensure adequate coverage in all clinical areas.

  4. Patient Services & Experience

• Monitor patient feedback and coordinate corrective action with relevant departments.

• Ensure that patient rights, consent processes, and communication standards are maintained.

• Work with the front-line teams to improve service delivery and reduce patient waiting times.

  5. Data Management & Reporting

• Compile departmental reports on patient volumes, service utilization, and operational performance.

• Analyze trends in medical service delivery to identify opportunities for efficiency improvements.

• Present data-driven insights to the Deputy Medical Administrator for decision-making.

  6. Committee Participation

• Act as convener for committee – Clinical excellence and Audit

• Document meeting minutes, track action points, and ensure timely follow-up.

• Participation in committees attended by Deputy Medical Administrator to understand the process flow.

  7. Innovation & Process Improvement

• Identify areas for process optimization in clinical workflows and patient pathways.

• Support the adoption of healthcare technologies, EMR systems, and digital tools.

• Collaborate with IT, Finance, and Clinical Departments to streamline operations.