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Vacancy description

Senior Customer Service Engineer - CATH in Bombay, भारत

Ge Healthcare

  • On-siteWork from the office

Bombay, भारत

Senior Customer Service Engineer supporting catheterization lab and nuclear medicine equipment maintenance and repairs at customer sites. This role involves field service engineering, equipment diagnostics, and technical decision-making while potentially supervising junior team members and maintaining customer relationships.

Responsibilities

  • Perform onsite maintenance, repair, and inspection activities for installed equipment fleets
  • Execute specialized technical services including machining, NDT, welding, and generator diagnostics
  • Supervise construction and commissioning of new and existing equipment at customer sites
  • Lead junior team members and serve as technical interface between customer and GE HealthCare
  • Make engineering decisions and resolve technical issues within defined procedures

Requirements

  • Bachelor's degree from accredited university or equivalent high school diploma with 7+ years field services experience
  • Hands-on experience with catheterization lab or nuclear medicine equipment
  • Proficiency in onsite machining, nondestructive testing, welding, and generator diagnostics
  • Ability to make technical engineering decisions within established frameworks
  • Strong interpersonal skills and customer-facing communication abilities
  • Knowledge of preventive and remedial maintenance procedures

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